Ratings based on 1,446 Verified Reviews

4.5 out of 5
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 30 Apr 2024
Highly recommended.
Comment from Hotel Management
30 Apr 2024 by Sultanhan Hotel Team, Hotel Management
Dear our valued Guest Xin,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our wonderful hotel.Hope to have you again in the near future.Best regards,
3 out of 5
by A verified traveler from Sterling Heights

Posted 29 Apr 2024
Good , except the breakfast, it wasn’t good and the dishes smell eggs, they have to use vinegar when they clean dishes
Comment from Hotel Management
30 Apr 2024 by Sultanhan Hotel Team, Hotel Management
Dear our valued Guest Adam,We would like to thank you for your kind review and taking time to share your opinions with us.Also,your feedback is important for us in order to improve our service. Hope to have you again in the near future.Best regards,
5 out of 5
by A verified traveler

Posted 29 Apr 2024
In the heart of the major must sees but on a quiet courtyard, close to the tram stops for touring. Lots of character, a bit faded, appreciative staff with good recommendations for dining, touring.
Comment from Hotel Management
30 Apr 2024 by Sultanhan Hotel Team, Hotel Management
Dear our valued Guest Joyce,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our wonderful team and excellent location.Hope to have you again in the near future.Best regards,
1 out of 5
by A verified traveler

Posted 29 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Sultanhan Hotel Team, Hotel Management
Dear our valued Guest Ali,We would like to thank you for your score and taking time to share your score with us.Hope to have you again in the near future.Best regards,
5 out of 5
by A verified traveler

Posted 28 Apr 2024
The hotel was simply amazing. The location was ideal and the staff very friendly and accommodating
Comment from Hotel Management
29 Apr 2024 by Sultanhan Hotel Team, Hotel Management
Dear our valued Guest Laurie,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our amazing hotel,ideal location and friendly team.Hope to have you again in the near future.Best regards,
4 out of 5
by A verified traveler

Posted 28 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Sultanhan Hotel Team, Hotel Management
Dear our valued Guest Alessandra,We would like to thank you for your kind score and taking time to share your score with us and expedia readers also glad to hear about your lovely score our nice hotel .Hope to have you again in the near future.Best regards,
4 out of 5
by A verified traveler

Posted 27 Apr 2024
Stuffs was good, Room was okay. Convenient walking distance to the market and historical places
Comment from Hotel Management
27 Apr 2024 by Sultanhan Hotel Team, Hotel Management
Dear our valued Guest Prasenjit,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our ,excellent location and nice room .Hope to have you again in the near future.Best regards,
5 out of 5
by A verified traveler

Posted 27 Apr 2024
The management and staff were extremely pleasant and helpful.
Comment from Hotel Management
27 Apr 2024 by Sultanhan Hotel Team, Hotel Management
Dear our valued Guest Kazim Azam,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our wonderful team.Hope to have you again in the near future.Best regards,
5 out of 5
by A verified traveler

Posted 26 Apr 2024
Area was easy to get around. Breakfast was adequate. Room was good
Comment from Hotel Management
27 Apr 2024 by Sultanhan Hotel Team, Hotel Management
Dear our valued Guest Gene,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our excellent location,good breakfast and nice room .Hope to have you again in the near future.Best regards,
3 out of 5
by A verified traveler

Posted 25 Apr 2024
Although the hotel is fantastic in terms of location, decor and views, especially from the restaurant, going to breakfast was a real highlight. I had a problem with a light sensor in my room in that it stay on if the aircon was on. If I switched off the a/c then the room was dark but very hot. I didn’t get a good nights sleep. I the front desk twice and spoke to the receptionist in person. Each time they promised to send someone up but they didn’t. I was only there three nights so I chose to put up with it as the other factors outweighed the light. Issue. And I would stay there again.
Comment from Hotel Management
26 Apr 2024 by Sultanhan Hotel Team, Hotel Management
Dear our valued Guest Abdul Gamal,We would like to thank you for your kind review and taking time to share your opinions with us.Hope to have you again in the near future.Best regards,