Ratings based on 800 Verified Reviews

4.8 out of 5
95% of guests recommend
4.8 Room cleanliness
4.9 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 Jun 2024
The staff are absolutely fantastic. The hotel is very clean and comfortable. Superb location
5 out of 5
by A verified traveler

Posted 4 Jun 2024
The Sirkeci mansion is a lovely boutique hotel conveniently placed to the Topkapi and other attractions. There is tramline up the road, the restaurants and shopping are right on the doorstop The hotel itself is very clean and rooms were very comfortable with everything you need ie clean bathroom and tea/coffee making facilities water is available and there is a safe. The staff are amazing from reception to housekeeping nothing was too much trouble for them. There is afternoon tea and snacks from 3-5 everyday, the Turkish bath and gamma was very good. Outside the hotel the people are the most humbliest from shop keepers to restaurant staff Overall our stay at this hotel was really lovely and would definitely go back
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jun 2024
5 out of 5
by A verified traveler

Posted 30 May 2024
We had a wonderful time. Staff were very welcoming and accommodating. Excellent customer service. Hotel was clean and very central to all attractions. Hotel offered free tours/cooking experiences which are excellent. Had a fantastic time and would definitely recommend this hotel. Thanks to Serive Guest Hotel Group Manager Okay and general manager Anwar for everything.
5 out of 5
by A verified traveler

Posted 19 May 2024
Nice historical place, shopping, Restaurant and sweets shops close by. can walk to many historical places by walking no need transportation.
5 out of 5
by A verified traveler

Posted 18 May 2024
Such a great find! Perfect location literally 30 seconds to tram and 2 minutes to Metro. Right by entrance to Gulhane Park which you can cut through to access Topkapi Palace, Hagia Sofia and Blue Mosques. The hotel has so many free extras - bagels and Turkish tea, Turkish delight in room, bottled water on room plus free tours and a cookery lesson. All the staff were so helpful and friendly. Would not hesitate to book again if returning to Istanbul 😀
5 out of 5
by A verified traveler

Posted 17 May 2024
Great location. Excellent staff. Delicious breakfast. Definitely stay here if you are spending time Istanbul.
5 out of 5
by A verified traveler

Posted 17 May 2024
Very comfortable and peaceful but handy for all the sights and hustle. Very helpful staff, great breakfast and lovely pool/Turkish sauna area,
5 out of 5
by A verified traveler

Posted 14 May 2024
Super friendly staff. Nice surroundings.
5 out of 5
by A verified traveler

Posted 3 May 2024
I returned to this property after a more than ten year absence and it was just as good as the first time. It's a little larger now but that has not diminished its charm or amenities. The staff continue to be superb doing everything they can to make.You'll stay as pleasant as possible. I shall, of course, return to this hotel next time I am in istanbul.