Ratings based on 81 Verified Reviews

3.0 out of 5
94% of guests recommend
3.0 Room cleanliness
3.1 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 19 Jan 2024
Hotel is so nasty in it’s not comfortable I couldn’t sleep shower is nasty elevators nasty room all nasty. I wish I can get my money back.
Comment from Hotel Management
1 Feb 2024 by SARİSSA HOTEL, Hotel Management
First of all, thank you for choosing us. We are sorry that we could not satisfy you. Hope to see you again, we wish you healthy days.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jul 2023 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Jul 2023
2 out of 5
by A verified traveler

Posted 12 Jan 2023 on Hotels
Toilet is dirty and overall is dirty
Comment from Hotel Management
1 Feb 2024 by SARİSSA HOTEL, Hotel Management
First of all, thank you for choosing us. We are sorry that we could not satisfy you. Hope to see you again, we wish you healthy days.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Aug 2022 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Mar 2022 on Hotels
2 out of 5
by A verified traveler

Posted 12 Jan 2022 on Hotels
Comment from Hotel Management
15 Jan 2022 by Mehmet Ali Türkoğlu / General MANAGER, Hotel Management
Hello Dear Seyedalireza , Thank you for bringing this issue to our attention. Please accept my most sincere apologies. I can understand your frustration with the bad experience you had.. We pride ourselves in giving the best possible guest experience, and we are sorry we fell short in this instance. My name is Mehmet Ali Türkoğlu and I am the General Manager at Sarissa Hotel please give me a call on 0212 861 58 58 when you have a spare moment and I’ll try my best to make this situation right. I wish you healthy days.
3 out of 5
by A verified traveler

Green eyes

Posted 30 Dec 2021 on Hotels
Staff helpful Room ok Breakfast ok Bathroom terrible awful old needs to be updated immediately.
Comment from Hotel Management
8 Jan 2022 by Mehmet Ali Türkoğlu / General MANAGER, Hotel Management
Hi Mr Asim, Thank you for bringing this issue to our attention. Please accept my most sincere apologies. I can understand your frustration with the bad experience you had.. We pride ourselves in giving the best possible guest experience, and we are sorry we fell short in this instance. My name is Mehmet Ali Türkoğlu and I am the General Manager at Sarissa Hotel please give me a call on 0212 861 58 58 when you have a spare moment and I’ll try my best to make this situation right. I wish you healthy days.
3 out of 5
by A verified traveler

Posted 11 Dec 2021 on Hotels
What i have been told and what i see are different their service are not what they have told to the people, it is poor service. But the room service was good and the area was very good
Comment from Hotel Management
28 Dec 2021 by Mehmet Ali TÜRKOGLU GENERAL MANAGER, Hotel Management
Hi Mr hasan , Thank you for bringing this issue to our attention. Please accept my most sincere apologies. I can understand your frustration with the bad experience you had.. We pride ourselves in giving the best possible guest experience, and we are sorry we fell short in this instance. My name is Mehmet Ali Türkoğlu and I am the General Manager at Sarissa Hotel please give me a call on 0212 861 58 58 when you have a spare moment and I’ll try my best to make this situation right. I wish you healthy days.
4 out of 5
by A verified traveler

Nice hotel

Posted 10 Nov 2021 on Hotels
Reasonable price, helpful staff, clean, delicious breakfast.
Comment from Hotel Management
19 Nov 2021 by Mehmet Ali Türkoğlu, Hotel Management
Öncelikler bizleri tercih ettiğiniz için teşekkür ederiz. Yeniden görüşmek dileğiyle sağlıklı günler.