Ratings based on 754 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2024
Always I recommend for everyone even if they’re with family or just for business reasons
by A verified traveler
Posted 5 May 2024
Amazing hospitality ,I would like to recommend this hotel for everyone,Always they welcome you , I would like to thank them specifically Mrs ELİF and Mrs Gizem for there special welcoming messages
Comment from Hotel Management
6 May 2024 by Gizem, Hotel Management
Dear Valued Guest,Thank you so much for being our loyal guest and sharing your generous feedback. We are alsways happy hosting you and hoping to welcome you back again soon.Sincerely,Gizem Apaydın GürGuest Relations Manager
by A verified traveler
Posted 23 Apr 2024
Everything looks good and amazing sea view 😍 💙
Comment from Hotel Management
24 Apr 2024 by Gizem, Hotel Management
Dear Valed Guest,Thank you very much for choosing Renaissance Polat Istanbul Hotel and sharing your your recent experience. We are so happy to see that you had a lovely stay with us.We do hope to welcome you back again in the near future. Sincerely,Gizem Apaydın GürGuest Relations Manager
by A verified traveler
Posted 21 Apr 2024
Always they welcome there customers specially serdar and Volkan at the concierge desk and thanks to them , they upgrade my room everything was great I recommend for everyone this hotel
Comment from Hotel Management
22 Apr 2024 by Gizem, Hotel Management
Dear Valued Guest,Thank you very much for being our loyal guest and sharing your excellent review. We hope to welcome you back again soon.Sincerely,Gizem Apaydın GürGuest Relations Manager
by A verified traveler
Posted 18 Apr 2024
very good hotel , im super happy about the stuff it was amazing experience
Comment from Hotel Management
19 Apr 2024 by Gizem, Hotel Management
Dear Valued Guest,Thank you very much for your time and your excellent review.We are so delighed to see that you had a nice stay. We do hope to welcome you back again in the near future. Sincerely,Gizem Apaydın GürGuest Relations Manager
by A verified traveler
Posted 9 Mar 2024
Perfect Location ,very friendly staff,you feel like you are at home
Comment from Hotel Management
12 Mar 2024 by Gizem, Hotel Management
Dear Valued Guest,Thank you for your time and sharing your excellent review. We are always happy to host you as our very valued loyal guest. We do hope to welcome you back again soon.Sincerely,Gizem Apaydın GürGuest Relations Manager
by A verified traveler
Posted 11 Feb 2024 on Hotels
Comment from Hotel Management
12 Feb 2024 by Gizem, Hotel Management
Değerli Misafirimiz,Konaklamanızda Renaissance Polat Istanbul Hotel'i tercih ettiğiniz ve kıymetli yorumlarınızı bizimle paylaştığınız için çok teşekkür ederiz. Keyifli bir konaklama geçirmiş olduğunuzu öğrenmek inanın bizleri çok mutlu etti. Sizleri en yakın zamanda tekrar otelimizde ağırlayabilmeyi diliyoruz. Saygılarımızla,Gizem Apaydın GürMisafir İlişkileri Müdürü
by A verified traveler from MIAMI
Posted 27 Jan 2024
It will exceed your expectations.
Comment from Hotel Management
31 Jan 2024 by Gizem, Hotel Management
Dear Valued Guest,Thank you very much for taking your time and sharing your excellent review. We are so happy to see that you had a lovely stay with us. We hope to welcome you back again in the near future. Sincerely,Gizem Apaydın GürGuest Relations Manager
by A verified traveler
Posted 24 Jan 2024
We had a really bad experience at the check in, I wair for an hour for my luggages and finally I myself went to lobby to get my luggages.
The next bad experience was when we called for make up room. They only changed the towels and did not clean the bathroom.
Comment from Hotel Management
31 Jan 2024 by Gizem, Hotel Management
Dear Valued Guest,Thank you for choosing us and sharing your valuable feedback. We are really sorry to see that we could not met your expectations due to some unfortunate circumstances. Please rest assure that I have shared your feedback with the related department heads for further inquiry. Once again thank you for your time and review and hoping to welcome you back again to provide a better service.Sincerely,Gizem Apaydın GürGuest Relations Manager
by A verified traveler
Posted 6 Jan 2024
Wery good
Comment from Hotel Management
27 Feb 2024 by Gizem, Hotel Management
Dear Valued Guest,Thank you so much for choosing us and sharing your excellent review. We are delighted to hear that you had a lovely stay with us. We do hope to welcome you back again in the near future. Sincerely,Gizem Apaydın Gür Guest Relations Manager
