Ratings based on 102 Verified Reviews
3.4 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Oct 2023 on Hotels
by A verified traveler
Posted 14 Oct 2019
The hotel is in a very convenient location. Just a few minutes' walk from the Havabus drop off location. However, the thing that disappointed the most was the behavior of the staff. They were so rude that they refused to meet the most basic requirements. When we arrived the room was very suffocating and to add to injury they had turned off the aircon from their main control system. When we requested them to turn that on they refused to do it reasoning that it gets cool at night so if you open your windows you wouldn't need an aircon. When it became unbearable in the room after half an hour, I had to go to the reception and argue with this rude person for good some time and then he said that he will talk to his technical manager and see what they can do. After some time they turned on the aircon. This was the worst experience we had throughout our trip. Not going there again for sure.
by A verified traveler from Ankara
Posted 26 Sep 2019
Friendly stuff and most important thing is great location...
by A verified traveler from Jerusalem
Posted 4 Aug 2019
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by A verified traveler from Lebanon
Posted 5 Jun 2019
Staff members were friendly. Everything else including property conditions, cleanliness, elevator sound inside the room everytime someone uses it, toilet seat, the room facilities (coffee,tea,water) etc. Was disappointing
by A verified traveler
Posted 9 Apr 2019
Very well located hotel, close to taksim square nice service, staff were friendly... the only thing that I didn’t like was the rooms, too small. Other than that our stay was amazing
by A verified traveler from Pristine, Kosova
Posted 14 Mar 2019
I arrived after midnight extremely tired and the reception could not find my reservation that I made few days ahead and paid fully. It took them more than half an hour until they were able to see it ! Second the room itself was very disappointing - does not look at all like the website- they gave me much smaller room
by A verified traveler
Posted 27 Feb 2019 on Hotels
by A verified traveler
Posted 20 Feb 2019
Very good location for all amenities
Staff weee veey pleasant abd helpful
by A verified traveler
Posted 8 Feb 2019
Cosy atmosphere and friendly staff and clean rooms
