Ratings based on 144 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2023
Comment from Hotel Management
24 Feb 2024 by Mr Cas Hotels, Hotel Management
We would love to know why this review amounts to 1/5 and hope that next time you are here you tell us, dear Waqaas :)Warm regards,Front Office Team
by A verified traveler
Posted 12 Oct 2023
Comment from Hotel Management
24 Feb 2024 by Mr Cas Hotels, Hotel Management
Dear Ephraim, Thank you very much. Do come back soon!Warm regards,Front Office Team
by A verified traveler
Posted 10 Oct 2023
yes
Comment from Hotel Management
24 Feb 2024 by Mr Cas Hotels, Hotel Management
Thank you, Feda, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team
by A verified traveler
Posted 16 Sep 2023
Comment from Hotel Management
24 Feb 2024 by Mr Cas Hotels, Hotel Management
Thank you, Justina, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team
by A verified traveler
Posted 11 Sep 2023 on Hotels
Comment from Hotel Management
24 Feb 2024 by Mr Cas Hotels, Hotel Management
Dear Andrew, How wonderful to see that you had a nice time at Mr Cas. He are looking forward to welcoming you back. Warm regards,Front Office Team
by A verified traveler
Posted 24 Aug 2023
Mr. Cas is a beautiful and unique hotel for those looking to stay in a historic hotel but with modern comforts. It’s located on the bustling Istiklal Avenue, so shopping and restaurants are all within walking distance.
The hotel is gorgeous with ornate details and fixtures that transport you back in time leading you to believe that the fictional Mr. Cas did once reside there. There’s a mini-museum on the second floor that celebrates some of the building’s real history.
My friends and I stayed in the rooms that connect with double doors. The rooms were spacious and well-appointed. I love the smell of the products in the bathrooms and throughout the hotel. The bottles were a little small, so it would be nice if they had full-sized pump dispensers to minimize plastic waste. Also, the grout lines seemed a little dirtier than desired, but it is an old building.
The breakfast buffet was a beautiful spread with a little bit of something from everyone. All of the staff was friendly and attentive. One of the rooms had an AC issue when we checked in, but the staff sent us a courtesy bottle of wine and fixed the issue by the evening. They also sent up someone immediately to close the skylight blinds to minimize the room heating up during the day.
One annoying thing is that the vanity lighting in the bathroom doesn’t have a switch. The only way to turn it off is to remove the card that activates the power for the room, but then you can’t charge any devices overnight.
Comment from Hotel Management
29 Aug 2023 by Mr. Cas Hotels Management, Hotel Management
Dear Peter Pasco, On behalf of the entire team at Mr. Cas Hotels, I wanted to extend our gratitude for taking the time to share such a good review of your recent stay with us. We are happy to hear that you had a great experience and that our efforts have contributed to making your stay truly enjoyable. Your kind words and positive feedback inspire us to strive for excellence, and we look forward to welcoming you back to Mr. Cas Hotels in the future. Should you have any further comments and suggestions, please do not hesitate to reach out. Thank you for choosing us. Warm regards
by A verified traveler
Excellent
Posted 20 Aug 2023 on HotelsThe hotel was beautiful and had a very pleasant atmosphere. The staff were all very welcoming and nice and helped us with any concerns. The location was very beautiful for tourists, as we got to explore a nice part of Istanbul. The room was always clean and tidy with a nice smell and was very comfortable to be in (mattress and pillows were very comfortable and clean) Every floor was beautifully designed and the walls were nicely decorated. Very good experience! 10/10
Comment from Hotel Management
24 Feb 2024 by Mr Cas Hotels, Hotel Management
Dear Suzan,Thank you for this beautifully crafted, review and your perfect depiction of our Hotel, Mr Cas. We are eternally grateful and hope to welcome you back soon. Warm regards,Front Office Team
by A verified traveler
Posted 24 Jul 2023 on Hotels
Comment from Hotel Management
24 Feb 2024 by Mr Cas Hotels, Hotel Management
Dear Maywand,Many thanks for your kind review, you made our day. Do come back soon. Warm regards,Front Office Team
by A verified traveler
Posted 27 Jun 2023 on Hotels
Comment from Hotel Management
24 Feb 2024 by Mr Cas Hotels, Hotel Management
Thank you, Tahsin, for your kind review. We are looking forward to welcoming you back. Warm regards,Front Office Team
by A verified traveler
Posted 26 Jun 2023
Excellent location, right in the middle of the busy street in Istanbul city. But with this Ofcourse comes some noise (night club near by) so it should be expected. But ignoring that, the hotel is excellent, staff are extremely helpful and attentive, the facilities look great and it’s difficult to get this central with other hotels.
Comment from Hotel Management
24 Feb 2024 by Mr Cas Hotels, Hotel Management
Thank you, Kashif, for your lovely review and precise description of our establishment. We are looking forward to welcoming you back, hopefully soon. Warm regards,Front Office Team
