Ratings based on 136 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Nashville T
Posted 14 May 2024
Comment from Hotel Management
16 May 2024 by Guest Relations Department , Hotel Management
Dear Guest,Thank you for choosing us and giving us a nice rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
17 May 2024 by Misafir İlişkileri Departmanı, Hotel Management
Dear guest,Many thanks for your kind review and rating. We are delighted that you have enjoyed your experience with us. We are definitely looking forward to welcoming you back here in Melas Hotel Istanbul soon.Best Regards,The Front Office Team
by A verified traveler
Posted 23 Apr 2024
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Comment from Hotel Management
23 Apr 2024 by Misafir İlişkileri Departmanı, Hotel Management
Değerli Konuğumuz, Yorumunuz ve güzel puanlamanız için teşekkür ederiz. Memnuniyetiniz bizi de memnun etmiştir. Sizleri yeniden aramızda görmekten mutluluk duyacağız. Saygılarımızla,
by A verified traveler
Posted 21 Apr 2024
Staff were not very accommodating and limited dining
Comment from Hotel Management
22 Apr 2024 by Guest Relations Department , Hotel Management
Dear guest,We have regretfully learned your dissatisfaction about your previous experience with us. We would love to learn more about your stay to review our services and take corrective actions. Looking forward to hearing from you at your convenience and welcoming you back here in Melas Hotel Istanbul soon.Thank youRegards,
by A verified traveler
Posted 17 Dec 2023
Comment from Hotel Management
10 Feb 2024 by Assistant General Manager, Hotel Management
Our Dear Guest,Thank you for your nice rating. We are happy to see that you have enjoyed your stay. We will be very happy to see you with us again in the future. Best Regards,
by A verified traveler
Posted 15 Dec 2023
Comment from Hotel Management
9 Jan 2024 by Rooms Division Manager , Hotel Management
Dear guest,Many thanks for your kind review and rating. We are delighted that you have enjoyed your experience with us. We are definitely looking forward to welcoming you back here in Melas Hotel Istanbul soon.Thank youBest regards,
by A verified traveler
Posted 13 Dec 2023 on Hotels
Comment from Hotel Management
18 Dec 2023 by Odalar Bolum Muduru, Hotel Management
Degerli konuğumuz,Yorum ve puanlamanıza cok teşekkür ederiz. Memnuniyetiniz bizleri mutlu etmiştir. Sizi en kisa zamanda Melas Otel Istanbul’da tekrar ağırlamak dileklerimizle.TesekkurlerSaygilarimizla,Erhan OMAC
by A verified traveler
Posted 2 Dec 2023 on Orbitz
Comment from Hotel Management
23 Dec 2023 by Rooms Division Manager , Hotel Management
Dear guest,Many thanks for your kind rating. We are delighted that you have enjoyed your experience with us. We are definitely looking forward to welcoming you back here in Melas Hotel Istanbul soon.Thank youBest regards,
by A verified traveler from vineland
Posted 24 Sep 2023
It was beautiful and the staff members were great !
Comment from Hotel Management
25 Sep 2023 by RDM, Hotel Management
Our Dear Guest Ms. Menekse,Thank you for your rating and comment. We will be happy to see you among us in the future again. Best Regards,
by A verified traveler
Posted 7 Sep 2023
Royal treatment by the excellent staff. Amazing breakfast buffet.
Comment from Hotel Management
8 Sep 2023 by Rooms Division Manager , Hotel Management
Our Dear Guest,Thank you for choosing us and giving us a nice rating an comment. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.Best Regards,
