Ratings based on 220 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Feb 2024
The properties was awful. Not clean there were smell. In breakfast the plate was dirty the food not fresh. The room was cold and too much sound from outside because the windows was not double. I am not recommending it at all.
by A verified traveler
Posted 28 Nov 2023
I don't recommend staying at this hotel based on my recent experience: I originally booked for 7 nights but prior to going to the hotel I contacted Hotels.com and requested a change to 5 nights. I also called the hotel directly and talked to the reservation manager and he assured me that there would not be any problem and he could change the reservation. However, after I stayed and on my day of check out the resevation manager claimed that he should have received an email from Hotels.com. That was first time I heard that since when I had called him before arrival he never mentioned that. He basically lied to me and when I tried to explain to him that I had talked to him on the phone he became mean and disrespectful, dismissing me. I don't recommend staying at this hotel
by A verified traveler
Posted 3 Sep 2023 on Hotels
Comment from Hotel Management
4 Sep 2023 by Aydın Çiftsüren, Hotel Management
Hello dear our guest,Thank you for you'r lovely point. we vish see you here next stay
by A verified traveler
Posted 25 May 2023
by A verified traveler
Posted 11 Apr 2023
by A verified traveler
Posted 4 Mar 2023
The location of the hotel is excellent, overlooking the Bosphorus and close to the old city ,also has easy accessibility to public transport. The staff members were friendly and helped secure a taxi to the airport. The room was clean ,although sometimes there was an unpleasant odour(sewage smell ) from the bathroom. The overall stay was pleasing and would definitely stay in that hotel again
by A verified traveler
Posted 31 Oct 2022
Excellent service. Will use this operator for next trip
by A verified traveler
Posted 6 Oct 2022
by A verified traveler
Posted 29 Aug 2022 on Hotels
by A verified traveler from San Diego
Posted 16 Aug 2022 on Orbitz
My elderly parents have stayed in at least 10 different hotels during their visits to Istanbul. This has been their favorite hotel so far. They loved the location, and it was easy for them to walk around the block for food and shopping. They also enjoyed the city and sea views.
