Ratings based on 508 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Apr 2024
Staff was incredible! Attentive, friendly, knowledgable.
Comment from Hotel Management
24 Apr 2024 by Reto Moser , Hotel Management
Thank you very much for taking the time to rate us 5 stars! Your positive feedback means a lot to us, and we're delighted to hear that you enjoyed your experience with us. We look forward to welcoming you back soon!Best regards,Reto Moser General Manager
by A verified traveler
Posted 29 Mar 2024
My husband and I stayed one night at the four seasons after staying three nights at the Shangri-La Bosporus and I have to say that the shangri-la was far better. The four seasons staff were all very nice but we expected better from the room itself and for the hotel to be more spacious. The balcony is kind of strange and if I stand on my tippy toes I can see into the other rooms balcony. Breakfast was nice but once again nothing special. Essentially there was nothing special about the four seasons and it definitely does not live up to the hype or prestige. Overall nothing special.
Comment from Hotel Management
30 Mar 2024 by Oyku Yildirim / Assistant Director of Rooms, Hotel Management
Dear Ms. Suhala, First of all, I would like to take the opportunity to thank you for your recent visit to Four Seasons Hotel Istanbul at Sultanahmet. Hearing your feedback is very valuable for us to be able to improve our service quality. I am sorry to hear that the room was not up to your expectations, and you could not enjoy the balcony. We will have our notes in to the system and make sure about the room conditions for your future stay to be able to meet your expectations with the privacy issue. Also, your feedback about the breakfast will be shared with our F&B team. Once more, thank you for your visit and we will be looking forward to welcoming you back in nearest future. Regards,
by A verified traveler
Posted 12 Mar 2024
Amazing staff.
Comment from Hotel Management
14 Mar 2024 by Serap Akkuş - Hotel Manager, Hotel Management
Dear Mihai Robert,I would like to thank on behalf of the hotel family. We look forward to welcoming you in Istanbul once again in the near future.
by A verified traveler
Posted 11 Mar 2024
Comment from Hotel Management
14 Mar 2024 by Serap Akkuş - Hotel Manager, Hotel Management
Dear Elina, I would like to thank you on behalf of the hotel family. We look forward to welcoming you in Istanbul once again in the near future.
by A verified traveler
Posted 27 Feb 2024
This location is good if you want to be around tourists attractions a very nice and clean hotel. Great service but I prefer the bosfurus location.
Comment from Hotel Management
14 Mar 2024 by Serap Akkuş - Hotel Manager, Hotel Management
Dear Elizabeth,I would like to thank you on behalf of both our hotels.We will be happy to welcome you once again in Istanbul, next time on Bosphorus.
by A verified traveler
Posted 15 Feb 2024
Comment from Hotel Management
30 Mar 2024 by Oyku Yildirim / Assistant Director of Rooms, Hotel Management
Thank you for your stay with us. It was a great chance to accommodate you in our beautiful property. We will be looking forward to seeing you in nearest future. Regards,
by A verified traveler
Posted 29 Jan 2024
Comment from Hotel Management
30 Mar 2024 by Oyku Yildirim / Assistant Director of Rooms, Hotel Management
Dear Mr. Jorge, Thank you for your recent stay with us. It was a great chance to accommodate you in our beautiful property. We will be looking forward to seeing you in nearest future. Regards,
by A verified traveler
Posted 20 Jan 2024 on Hotels
Amazing stay. Impeccable service, friendly staff, great location.
by A verified traveler from Montreal
Posted 10 Jan 2024
Friend & helpful staff. Excellent location with beautiful views.
by A verified traveler from Leominster
Posted 8 Jan 2024
As travelers who have stayed in many hotels, the Four Seasons Istanbul at Sultanahmet is one of our top recommendations. The location, amenities, restaurant, and staff are all amazing. The facility is gorgeous, and impeccable. We can't wait to come back!
