Ratings based on 163 Verified Reviews
4.2 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Aug 2023 on Orbitz
The hotel is tiny. Tiny reception and tiny rooms. It was disappointing but the check-in and check-out staff was very good and helpful. It is good if you want a place to crash for one night only if you're traveling alone without family because the rooms are not big enough to hold more than one person plus carry-on luggage. Beware that it gets noisy on the streets below late into the night even on weeknights. Unless you're exhausted you may not be able to fall asleep. Not good for light sleepers.
by A verified traveler from Phoenixville
Posted 29 Jul 2023 on Travelocity
I wish I could post the pictures of this hotel and their so called “superior room”. The place is super noisy, no curtains to give you privacy. The bed is super uncomfortable, the bathroom was disgusting, bugs on the ceiling. Overall, total waste of your money. The only positive part of it was Bora (the hotel receptionist), he was really nice and tried his best to make my 5 day stay worthwhile but unfortunately it was impossible because the property is in dire need of some repairs.
by A verified traveler
Posted 24 May 2023 on Orbitz
Nicely located pod hotel. The room is small but has all the needs to be out exploring Istanbul. Conveniently located near Galata tower, plenty of shopping and they host their Breakfast at a cute and tasty cafe around the corner.
Hotel has a rooftop with a nice view and they booked my transfer to the airport the day before. Taxi was waiting 15 minutes ahead of time for peace of mind. Front desk staff member came out at 5:30am to see me off to the airport :)
Comment from Hotel Management
21 Jul 2023 by Berk KADAKAL Hotel Manager, Hotel Management
Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Duo Galata Hotel.We are extremely pleased to know that you enjoyed your stay with us. Your comments have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards,
by A verified traveler
Posted 26 Apr 2023
by A verified traveler
Posted 21 Nov 2022 on Hotels
Booked a ‘deluxe’ room for three nights however it was unavailable the first night. I was told by a staff member that this was due the previous occupant being unwell and unable to travel so needed to stay an extra night. The manager later admitted that it was just double booked. No discount or refund was
Comment from Hotel Management
15 Dec 2022 by Manager, Hotel Management
Dear Guest,We would like to thank you for taking the time and trouble to write to us regarding your experience at the Duo Galata Hotel.We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur.We do hope that we will be in a position to welcome you back at the Duo Galata Hotel and redeem ourselves.Once again, thank you very much for bringing your dissatisfaction with the levels of service to our attention.Kind Regards,Berk KADAKALHotel Manager
by A verified traveler from Cincinnati
Posted 4 Oct 2022
by A verified traveler
Posted 26 Aug 2022
A lot of noise and elevator out of service (4th floor)
by A verified traveler
Posted 9 Jul 2022
by A verified traveler
Posted 2 Apr 2022
The staff and location are great. Especially if your a foodie and shopper. Upstairs bar EXCELLENT spot to have a nip.
That said. Black-mold all over the shower enclosure a huge no-no. Never slept for three nights as well. Ear-plugs, sleeping-pills with/without drinks. Keep late hours wont really matter either. But location & elevator. And 'SnogBar'.
by A verified traveler
Posted 2 Feb 2022
Excelent
