Ratings based on 369 Verified Reviews
3.5 Room cleanliness
3.4 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jan 2024
Hello, according to my wrong selecting reservation date ,imust to thanks again for expedia well service & u changed date with few $ fee non refundable my reservation.
But inthe facility we was book jakuzi suit but they gaved to us jakouzi room which was cheaper price & it was not my reservation.
Last night neighbor room from 1 am to 4:30 fighting with tereable sounds & i couldnt sleep all the night,
Most of the room smooking with very bad smell & hair dryer was damaged.
Unforthunatly day by day decrasing quality of city loft facilities.
I writen to note & reply them our experience of stay.
Thanks & best regards
Emir
Comment from Hotel Management
16 Jan 2024 by Cityloft, Hotel Management
Dear Guest, First of all, we would like to thank you for your kind interest in our hotel. Your valuable comments are important for us to improve ourselves and provide the best service to our guests. Thank you for your nice comments and evaluation.
by A verified traveler
Posted 13 Nov 2023
Staff only speaks turkish not other language i think this properly is only for Turkey not international visitors
Comment from Hotel Management
14 Nov 2023 by Cityloft, Hotel Management
Bizi tercih ettiğiniz için teşekkür ederiz. Görüşleriniz bizim için önemlidir!
by A verified traveler
Posted 8 May 2023 on Hotels
Comment from Hotel Management
13 May 2023 by Cityloft, Hotel Management
Bizi tercih ettiğiniz için teşekkür ederiz. Görüşleriniz kendimizi geliştirmek adına bizim için önemlidir!
by A verified traveler
Posted 4 May 2023
Value for money
Comment from Hotel Management
9 May 2023 by Cityloft, Hotel Management
Thank you for choosing us. Your feedback is important to us!
by A verified traveler
Posted 1 May 2023
This was a good place to stay. Two rooms, lounge and bedroom, plus on suite bathroom. Kettle, fridge and microwave in room, so had these facilities too. Parking bay was free - albeit a little confined - took some manoeuvring to get in and out - but hey that was fine. Only real issue was shower in room - the pipe to shower head needed fixing, but still functioned - glorious warm water. Staff good - they printed my boarding passes off for me too. Recommend this place - only half hour out of central Istanbul - but wanted to be away from hustle and bustle.
Comment from Hotel Management
2 May 2023 by Cityloft, Hotel Management
Thank you for choosing us. Your feedback is important to us!
by A verified traveler
Posted 26 Dec 2022
Dark Room was a great experience!
Comment from Hotel Management
26 Dec 2022 by Cityloft, Hotel Management
Bizi tercih ettiğiniz için teşekkür ederiz. Görüşleriniz bizim için önemlidir!
by A verified traveler
Posted 3 Dec 2022
Location was good , but our room shower was broken, bring torn towels for us we told to them but they repeated and didn’t attention to our request, we stay 7 days and they just clean 1time we put our request everyday behind room door but..,staff were kind and friendly . I think that is better change towels and attention to cleaning,
Comment from Hotel Management
5 Dec 2022 by Cityloft, Hotel Management
Thank you for choosing us. Your feedback is important to us!
by A verified traveler
Posted 8 Oct 2022 on Hotels
Comment from Hotel Management
13 Oct 2022 by Cityloft, Hotel Management
Bizi tercih ettiğiniz için teşekkür ederiz. Görüşleriniz bizim için önemlidir!
by A verified traveler
Posted 2 Oct 2022 on Hotels
Comment from Hotel Management
4 Oct 2022 by Cityloft, Hotel Management
Bizi tercih ettiğiniz için teşekkür ederiz. Görüşleriniz bizim için önemlidir!
by A verified traveler
Posted 20 Sep 2022
The room was spacious nice bathroom. I didn't like rhe smell of cigarettes and it is noisy, you can hear peoole from the other rooms and the pipes make alot of noise.
Comment from Hotel Management
26 Sep 2022 by Cityloft, Hotel Management
Bizi tercih ettiğiniz için teşekkür ederiz. Görüşleriniz bizim için önemlidir!
