Ratings based on 273 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jan 2024
The room was dirty, it was pretty cold in the room, we weren t able to turn on the AC. The room was on the street side so it was noisy. We asked for another room and we got one but the other one was also not so clean and it was cold. The staff was accommodating and polite.
by A verified traveler
Posted 15 Jun 2022
The hotel was clean and quaint and had a beautiful rooftop terrace where free breakfast was served.
Comment from Hotel Management
23 Jun 2022 by reception, Hotel Management
thank you dear
by A verified traveler
Posted 3 Jun 2022
by A verified traveler
AN AWFUL HOTEL - beneath contempt!
Posted 7 Nov 2020 on HotelsWe arrived at the hotel and found it had a large notice declaring it was CLOSED. Neither the hotel nor Hotels.Com informed us. No compensation was offered other than a refund of payment. I rate this hotel as beneath contempt!
by A verified traveler from St. Petersburg Florida
Posted 3 Jan 2020
Staff was wonderful. Professional and helpful at every turn. Breakfast was very good and view from enclosed terrace was nice. And location was better than expected. Just 10 minutes from most things to see and lots of good inexpensive restaurants in similar range. Very nice place to come home to after full days exploring the city.
Comment from Hotel Management
6 Jan 2020 by front desk, Hotel Management
Thank you for your stay at Almina ,İt was very nice to see you and your son here,you are really very nice and cultured people ,we would like to see you here again, see you next time :)
by A verified traveler from Istanbul
Posted 23 Dec 2019
Stuff and price was great.
Infrastructure could be better.
Comment from Hotel Management
23 Dec 2019 by FRONT DESK, Hotel Management
thank you for expressing your emotions with valuable review which raised our mood today , Our purpose is to achieve maximum guest satisfaction ,We would like to see you again to get nice experiences with our team , best regards ,Resul Murat
by A verified traveler
Posted 16 Nov 2019 on Hotels
The staff were nice and helpful. However, the rooms were very small, uncomfortable, noisy (trains and constructions), and they don’t look anything like the photos on the site.
Comment from Hotel Management
21 Nov 2019 by Front desk Officer, Hotel Management
Dear Ali, thank you for your review online , we really take serious your thoughs , Next time every single thing will be perfect , best regards,
by A verified traveler
Posted 25 Sep 2019
Comment from Hotel Management
2 Oct 2019 by front desk , Hotel Management
thank you so much :)
by A verified traveler
Posted 27 Aug 2019 on Orbitz
Comment from Hotel Management
30 Aug 2019 by FRONT DESK, Hotel Management
Dear guest, First of all, we would like to let you know that we are terribly sorry that your stay at our hotel has not been pleasant for you. The evaluations done by our guests are of great importance to our hotel. If you share the reasons that caused you displeasure in more detail, the necessary interventions will be carried out by our team. We would be happy to welcome you again to our hotel during your next trip to Bursa in order to provide a more satisfactory service to you.
by A verified traveler
Straight to the point
Posted 23 Mar 2019 on HotelsAmazing Hotel. Its very simple. Bathroom water is hot as hell. The room is extremely comfy. Its only about a 10 minute walk from the hagia sofia, blue mosque, topkapi and the brand bazaar. The heater is will burn you. Its that good. The tv could have more channels but other that its an excellent hotel. Breakfast is eh whatever, but good enough.
Comment from Hotel Management
25 Mar 2019 by Front Desk, Hotel Management
Thank you for your compliments about our Team ,
it was very nice to see you here,
best regards
