Ratings based on 666 Verified Reviews
3.3 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
THE PROPERTY MANAGERS WERE EXTREMELY RUDE AND IMPOLITE.
THE ROOM was very dirty and they did not provide extra bed for my son.
We had a very time.
The staff were knocking our doors and disturbing and did not let us take rest
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
27 May 2024 by Kings arms service team, Hotel Management
Dear Karen , It was pleasure serving you at kings arms hotel and we very much look forward welcoming you again in future . Best wishes and kindest regards
by A verified traveler
Posted 25 May 2024
Good basic hotel with welcoming staff
by A verified traveler
Posted 25 May 2024
Good location. Easy to find.
Comment from Hotel Management
27 May 2024 by Kings arms service team, Hotel Management
Dear Alan , Thanks for staying at kings arms hotel for your stay . We were delighted to serve you and look forward welcoming you soon . Best wishes
by A verified traveler
Posted 20 May 2024
Staff very pleasant and helpful. We arrived too late for the restaurant but staff recommended the excellent Taste of India restaurant which was about ten minutes walk and open until 11pm. Room was clean and comfortable and although the hotel was really busy there was plenty of food and no queuing at breakfast.
Comment from Hotel Management
22 May 2024 by Kings arms service team, Hotel Management
Dear John , Thanks a lot for staying with kings arms hotel . We have thoroughly enjoyed your presence and it was pleasure serving you . We really hope to welcome you again in future . with best wishes
by A verified traveler
Posted 13 May 2024
Receptionist was very nice and helpful. But hotel is very dated even though we had a room which had been decorated.
Needs a water bath mat as bath is very slippery
Would rate hotel below average.
Comment from Hotel Management
27 May 2024 by Kings arms service team, Hotel Management
Dear Jill , Thanks for choosing kings arms hotel for your stay and for your feedback . We have preserved traditional look to provide great Scottish traditional hospitality . We would request you to please discuss any issues with our friendly team so they are resolved promptly and assure you guest satisfaction is our top priority . We look forward welcoming you soon . Best regards
by A verified traveler
Posted 8 May 2024
A great hotel on the river bank, beside the Skye Bridge, great food and prices, bonus of a great Scottish breakfast, favourite Island and the drive from Glasgow is pretty spectacular...
Comment from Hotel Management
9 May 2024 by Kings arms service team, Hotel Management
Dear John , Thanks you so much for your lovely review . The team is passing their regards and it was a pleasure serving you at our hotel . We really hope to welcome you again soon . Kindest wishes
by A verified traveler
Posted 2 May 2024
Loved the area and they allow dogs to stay!
Comment from Hotel Management
9 May 2024 by Kings arms service team, Hotel Management
Dear Rachael , Thanks a lot for staying with kings arms hotel . We are so glad to know about your experience and passed your feedback to team who are very excited and passing their highest regards . We hope to welcome to you soon again with great hospitality and service .Kindest regards
by A verified traveler
Posted 29 Apr 2024
We were turned away for dinner service because a tour bus was coming.
Comment from Hotel Management
2 May 2024 by Kings arms hotel service team, Hotel Management
Dear Michael , Thanks for staying with kings arms hotel . We were pleased to have you here and can see you had issue with reservation of dinner . We are very sorry as that day we were fully booked for bus tours , We know its not a pleasant experience and reallly apologise for the discomfort . We assure you to provide exceptional service in future . Kind regards
by A verified traveler
Posted 29 Apr 2024
historic hotel. mattress was uncomfortably hard and they left a back door open which allowed cigarette smoke smell into the hotel.
Comment from Hotel Management
4 May 2024 by Kings arms service team, Hotel Management
Dear Chloe , Thanks for staying with kings arms hotel . We are very sorry that you had issue with mattress and back door, we have passed your feedback to relevant teams so we can action and improve in future and assure you we take customer concerns very seriously and really look forward to welcome you again soon with great service , Many thanks
