Ratings based on 96 Verified Reviews

4.7 out of 5
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 Jun 2024
Great service! Cute pub on property. Had a bowl of the cullen skink and homemade bread.
4 out of 5
by A verified traveler

Posted 31 May 2024
After driving through thick fog and not seeing much of Harris, the sun came out on our arrival at The Cross Inn. They run a delightful village pub behind the inn where we had one of the best meals of our entire three-week trip. I recommend the Cullin Skink, a Scottish seafood chowder, delicious and the best I had in Scotland and Ireland. My salmon dish was out of this world good. Hubby had a delicious chicken wrapped in prosciutto. When I asked where the chef was trained, expecting Paris or Michelin, I was told Stornoway, Harris. It was one of the most memorable meals, if not the best, of our trip.
5 out of 5
by A verified traveler

Posted 28 May 2024
Small but tidy and comfortable rooms. Staff was very friendly and having food options on sight was convenient.
5 out of 5
by A verified traveler

Posted 6 May 2024
Lovely location and very attentive staff. Definitely recommended.
5 out of 5
by A verified traveler from NAPLES

Posted 30 Apr 2024
This is a great place to stay! It was a last minute booking for us and we wanted a nice quiet, quant little place to stay, and the Cross Inn delivered all of that and more. The Barn Bar in the back was great, and the food is amazing. The staff are great and the owner is great host and makes sure all the details are up to standard!!!
1 out of 5
by A verified traveler

Posted 3 Oct 2023 on Hotels
Comment from Hotel Management
4 Oct 2023 by A, Hotel Management
Hi James, I’m sorry you didn’t enjoy your stay. Do you think you could tell us why?
5 out of 5
by A verified traveler

Posted 22 Sep 2023 on Hotels
Lovely little pub behind the inn, great food at the restaurant and comfortable little room.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Sep 2023 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Sep 2023
3 out of 5
by A verified traveler from Edmonton

Posted 22 Aug 2023
The property is pretty far from most amenities, it feels quite remote. Our first impression upon arrival wasn't great. We got there about an hour before check-in time as we'd been up very early for the ferry not long after arriving in Scotland from Canada and our 3 year old was tired. We were hoping for a chance of getting checked in a little bit early. The 'welcome' we got was not nice, it was just rude and abrupt and we were told it wasn't open (I think it was the owner). I can understand not being able to accommodate an early check-in but she was rude about it. After that we felt unwelcome there and the stay was awkward.