Ratings based on 124 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Just one word. Excellent!!
Comment from Hotel Management
28 May 2024 by R, Hotel Management
Thanks so much, Isaac! Please come see us again.
by A verified traveler
Posted 11 May 2024
Great property but could stand some upgrading
Comment from Hotel Management
12 May 2024 by Ragged Edge Team, Hotel Management
Hi Dale. Thank you for taking the time to leave us a review as we appreciate your feedback. Our upgrading has been nonstop for awhile now. Our team is hard at work to continue to improve every aspect of your experience. We hope to have you return in the near future. Thanks again!
by A verified traveler
Posted 24 Apr 2024
Nice location . The room was spacious however felt humid and hot during the night . The large apartment had one window AC unit but I think it need atleast one more for the sleeping area
Comment from Hotel Management
27 Apr 2024 by Ragged Edge Team, Hotel Management
Hello and thank you for your review! Please note, your unit did not have a window AC, it had a mini-split unit that is located in the sleeping area. It is sufficient enough to regulate the temperature in a room double the size of the room you stayed in. During your next visit, please do not hesitate to reach out if you are having issues regulating the temperature in your unit. We provide all guests with access to regulating the temperature to their liking. Your unit is equipped with a remote for this purpose. We hope to have you back again in the future!
by A verified traveler
Posted 19 Apr 2024
Lovely place to stay close to fun restaurants and very quiet! Impeccable grounds and pool was awesome - staff was so friendly and helpful! Dated in places but clean and just what we wanted for couple nights. Only complaint was very loud AC unit randomly on and off in night - would absolutely recommend!
Comment from Hotel Management
20 Apr 2024 by Ragged Edge Team, Hotel Management
Thank you for your review, Sandra! I reviewed which room you stayed in and we will assess the AC unit that you are speaking about. We apologize for this inconvenience! With that said, thank you for your kind review. We love knowing that you enjoyed our property. We are continuously making upgrades as we are able to, and we love when these are recognized and appreciated. We hope to have you back in the future!
by A verified traveler
Posted 15 Apr 2024
Nice quiet location
Comment from Hotel Management
27 Apr 2024 by Ragged Edge Team, Hotel Management
Thank you John! We hope to be able to better meet your expectations during your next visit!
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
20 Apr 2024 by R, Hotel Management
Thanks Patricia! We hope to see you again!
by A verified traveler
Posted 10 Apr 2024
Not quite ready when arrived but wonderful check in
Comment from Hotel Management
20 Apr 2024 by Ragged Edge Team, Hotel Management
Hi Linda! While the room being ready later than 3pm rarely happens, we sincerely apologize that it did during your stay and that you were affected by this. With that said, we appreciate you recognizing the care and effort we put in. We are happy to know that you had a great check-in experience and that you enjoyed your stay. Please come back to visit us again!
by A verified traveler
Posted 20 Mar 2024
Our stay at Ragged Edge was fantastic. The property and view was spectacular! Nice swimming pool and beautiful views of the sunrise as well as sunset from the peer. The staff was friendly and attentive especially Apryl. We had booked a hotel room which was small but with a very comfortable king size bed. Next time we will book a larger space. We will definitely be back.
Comment from Hotel Management
28 Mar 2024 by Ragged Edge Team, Hotel Management
Hi Tamie! Thank you for your review. We are constantly working hard to make upgrades and we appreciate that you found our space to be spectacular. Apryl loves her guests and I will be sure to share your review with her. We hope to have you back soon!
by A verified traveler
Posted 13 Mar 2024
Friendly staff
Comment from Hotel Management
15 Mar 2024 by Ragged Edge Team, Hotel Management
Thanks, Therese! We love to know that our team met your expectations. Thank you for taking the time to leave us a review!
by A verified traveler
Beautiful, relaxing vib!
Posted 9 Mar 2024 on HotelsNice relaxing Keysie vib. Comfy beds, friendly service, beautiful locatIon. The only negative might be the tiny shower and trying to adjust the water temperature. Otherwise, highly recommend!
Comment from Hotel Management
11 Mar 2024 by Ragged Edge Team, Hotel Management
Thanks Christine! We love that you enjoyed your stay and we appreciate all of your feedback! We hope to see you again in the near future.
