Ratings based on 985 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Lafayette
Posted 31 May 2024
I loved everything about it, I wish we stayed longer. Definitely kid friendly.
by A verified traveler
Posted 30 May 2024
by A verified traveler from La Pine
Posted 28 May 2024
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Comment from Hotel Management
29 May 2024 by Gerencia General, Hotel Management
Gracias por su visita a Grand Isla Navidad Resort.
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
25 May 2024 by Gerencia General, Hotel Management
Gracias por su visita a Grand Isla Navidad Resort.
by A verified traveler
Posted 19 May 2024
At the restaurant we have a great service from Ricardo always give us fantastic service. Also we used room service was great food Israel take care of us with a great actitud .
Comment from Hotel Management
21 May 2024 by Gerencia General, Hotel Management
Dear Eva:We are thrilled to hear that you had such a wonderful experience at our restaurant and with our room service. Ricardo is valued member of our team who take pride in providing excellent service to our guests. We will be sure to pass along your kind words to them. Thank you for choosing to dine with us, and we hope to welcome you back again soon!
by A verified traveler from anaheim
Posted 14 May 2024
Great Vacation
Comment from Hotel Management
15 May 2024 by Gerencia General, Hotel Management
Thank you for sharing your review, Charles. I'm glad to hear that you had a great vacation at Grand Isla Navidad Resort. Your positive feedback is much appreciated. Should you need any recommendations for future trips, feel free to reach out. Have a wonderful day!
by A verified traveler
Posted 2 May 2024
It is a beautiful resort and the service was incredible. I would recommend this place to anyone and families especially.
Comment from Hotel Management
6 May 2024 by Gerencia General, Hotel Management
Thank you for your kind words! We are thrilled to hear that you enjoyed your stay at our resort and that our service exceeded your expectations. We strive to provide a memorable experience for all of our guests, and we appreciate you recommending us to others, especially families. We look forward to welcoming you back in the future!
by A verified traveler
Posted 1 May 2024
The Hotel is very Nice the food not that good.
Comment from Hotel Management
6 May 2024 by Gerencia General, Hotel Management
Thank you for sharing your feedback on the hotel. We apologize that the food did not meet your expectations during your stay. We will make sure to pass along your comments to our kitchen staff so that we can improve in that area. We hope you still enjoyed your overall experience at the hotel and welcome the opportunity to serve you better in the future.
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
21 May 2024 by Gerencia General, Hotel Management
Gracias por su visita a Grand Isla Navidad Resort.
by A verified traveler
Posted 19 Apr 2024
Beautiful resort will be returning.
Comment from Hotel Management
19 Apr 2024 by Gerencia General, Hotel Management
Thank you for your review, Leonela! We are glad to hear that you enjoyed your stay at the Grand Isla Navidad Resort. Your feedback is highly appreciated, and we look forward to welcoming you back soon.
