Ratings based on 988 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
Everything
by A verified traveler from miami
Posted 11 May 2024
amé la atención un lugar callado tranquilo . volveria de nuevo
by A verified traveler
Posted 10 May 2024
All good
by A verified traveler
Posted 9 May 2024
by A verified traveler
Posted 9 May 2024
David at Izla Cafe was amazing … along with all the staff at the hotel … very beautiful hotel I would recommend it to anyone
by A verified traveler
Posted 7 May 2024
Literally got charged for anything. Staff was rude. Staff stated I would be charged to use a beach chair. Also got charged for having my own liquor in the hotel.
Comment from Hotel Management
8 May 2024 by Yeimy Chalé,Concierge, Hotel Management
Dear Martin thank you for your kind message, in Izla Hotel nothing makes us happier than to obtain the total staisfaccion our guests, we regret not having filled your expectations,we send you a warm greeting!
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
8 May 2024 by Yeimy Chalé,Conciege, Hotel Management
Dear Mary we appreciate your kind message, in Izla Hotel nothing makes us happier than knowing that our guests have had a beautiful experience
by A verified traveler from Coal City
Posted 5 May 2024
I did not get a room upgrade but I liked my room. Perfect ! Asked ahead of time for a refrigerator and got it.
Comment from Hotel Management
8 May 2024 by Yeimy Chalé, Concierge, Hotel Management
Dear Dawn we appreciate your kind message, in Izla Hotel nothing makes us happier than knowing that our guests have had a beautiful experience
by A verified traveler
Posted 5 May 2024
Great place to stay
Comment from Hotel Management
6 May 2024 by Yeimy Chale,Concierge, Hotel Management
Dear Juan Pablo , we appreciate that you have chosen Izla Hotel for your holiday.Greetings!
by A verified traveler
Posted 5 May 2024
Bathroon floor was not so clean and roo lighting issue in the room.
Comment from Hotel Management
8 May 2024 by Yeimy Chalé.Concierge, Hotel Management
Dear Min, we appreciate your message, each one is very important for us as it contributes to the daily improvement of our services. we send you a warm greeting!
