Ratings based on 528 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
Beautiful quiet place with everything so close it's a perfect stay.
Comment from Hotel Management
12 May 2024 by Hotel Playa la Media Luna, Isla Mujeres, Hotel Management
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!
by A verified traveler
Posted 11 May 2024
Run down.
Comment from Hotel Management
11 May 2024 by Hotel Playa la Media Luna, Isla Mujeres, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 7 May 2024
I was so pleasantly surprised by this hotel. The pool facing the semi-private half moon beach was heaven. Enjoyed the smaller dipping pool too. Close walk to North Beach and Calle Hidalgo for all the places to eat. I can't wait to come back.
Comment from Hotel Management
8 May 2024 by Hotel Playa la Media Luna, Isla Mujeres, Hotel Management
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!
by A verified traveler
Posted 6 May 2024
Nice view of ocean from pool and easy walk to beach and restaurants.
The only negative was the showerhead in our room. Hard to get soap off of body
Comment from Hotel Management
8 May 2024 by Hotel Playa la Media Luna, Isla Mujeres, Hotel Management
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!
by A verified traveler
Posted 25 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Hotel Playa la Media Luna, Isla Mujeres, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 10 Apr 2024
Loved this place, great location and clean.
Comment from Hotel Management
10 Apr 2024 by Hotel Playa la Media Luna, Isla Mujeres, Hotel Management
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!
by A verified traveler
Posted 27 Mar 2024
Best location on the island!
Comment from Hotel Management
27 Mar 2024 by Hotel Playa la Media Luna, Isla Mujeres, Hotel Management
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!
by A verified traveler
Posted 14 Mar 2024
Can’t wait to come back next year!
Comment from Hotel Management
14 Mar 2024 by Hotel Playa la Media Luna, Isla Mujeres, Hotel Management
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!
by A verified traveler
Posted 28 Feb 2024
Comment from Hotel Management
29 Feb 2024 by Hotel Playa la Media Luna, Isla Mujeres, Hotel Management
Thank you for your feedback. We apologize that our service did not satisfy your expectations.
by A verified traveler
Amazing location - overall great value
Posted 25 Jan 2024 on HotelsExcellent location. Walking distance to restaurants, shopping and the beach. The hotel is tucked away from the street and is so quiet that you can hear the waves. The pool is nice and has a beautiful view but despite 2 pools pictured by the beach, there is only 1. They have another small pool around the corner. Staff was friendly and the room was basic but clean. There are no elevators so be prepared to climb stairs. Some of the websites mentioned free breakfast (which is not true) but they did have free coffee and plenty of drinking water. No microwave in the room but there is one next to the lobby.
Comment from Hotel Management
25 Jan 2024 by Hotel Playa la Media Luna, Isla Mujeres, Hotel Management
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!
