Ratings based on 1,002 Verified Reviews

4.4 out of 5
95% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 Apr 2024
Staff were great! Our room was spacious and clean. We loved their pajamas so much my son bought a set. We highly recommend vacation to IshigakiJima and the Art hotel
Comment from Hotel Management
29 Apr 2024 by Art Hotel ishigakijima Front Office Manager, Hotel Management
Dear ElisabethThank you very much for your review on your recent stay with us.We were delighted to hear that you enjoyed staying with us, and shopping our pajamas :) It is always encouraging and more inspiring for us to have direct feedback from our guests to aim even higher for the better service. So, we appreciate very much your comment on our service.We look forward to welcoming you again!King Regards
4 out of 5
by A verified traveler

Overall good Stay.

Posted 4 Jan 2024 on Hotels
It was good stay overall, only thing is that they give 1000yen Gift ticket per for not using House clean service. But they only give only one day ticket at a time, so we stayed 10 nights and everyday we had to go to the front for the 1000 gift ticket which is not convenient NOR good service. They should give all 9 tickets at time of check in. That was the service I received at other hotel nearby.
Comment from Hotel Management
9 Jan 2024 by Art Hotel ishigakijima Front Office Manager, Hotel Management
Dear　MASAMI-sanThank you very much for your review on your recent stay with us.We were delighted to hear that you enjoyed staying with us. It is always encouraging and more inspiring for us to have direct feedback from our guests to aim even higher for the better service. So, we appreciate very much your comment on our eco-friendly service.To keep your room clean, we clean it every four days. We apologize for the inconvenience, but please choose a cleaning method for each day.We look forward to welcoming you again!King Regards
5 out of 5
by A verified traveler

Posted 23 Sep 2023 on Hotels
Comment from Hotel Management
25 Sep 2023 by Art Hotel Ishigakijima Front Office Manager, Hotel Management
Dear Bo KyoungThank you very much for your feedback and giving us 10points.We look forward to seeing you again.Sincerity Yours
3 out of 5
by A verified traveler

Good budget option

Posted 17 Apr 2023 on Hotels
It’s a decent place to stay for a couple of nights. They try really hard to make it nice but it is an older property in need of renovation. Breakfast was good especially if you like Japanese cuisine. If you are planning to be out all day and need a place to stay on a budget, this place is perfect.
Comment from Hotel Management
10 May 2023 by Front Office Manager, Hotel Management
Thank you very much for sharing your valuable feedback about your recent stay with us.We are very pleased to hear that you enjoyed your breakfast and that our services met your expectations.We hope to have the opportunity of welcoming you back again.Yours Sincerely,
5 out of 5
by A verified traveler

Posted 11 Nov 2022
The room was large. The staff was awesome. The hotel exceeded my expectations. I will definitely stay there in the future.
Comment from Hotel Management
12 Nov 2022 by ishidai, Hotel Management
Dear Mr./Ms. Eugene Charles Thank you for sharing your review with us.The Management and Staff would like to thank you for the wonderful comments.Our warm hospitality awaits your return sometime soon.Sincerely .Art Hotel Ishigakijima Manager Daisuke Ishizuka
3 out of 5
by A verified traveler

Room with no view.

Posted 20 Oct 2022 on Hotels
The room was clean and modern. But we had an issue with the room having window with a terrible view.
Comment from Hotel Management
26 Oct 2022 by ishidai, Hotel Management
Dear Mr./Ms. DarrenP Thank you for reviewing us and we appreciate your feedback.We appreciate your recommendation of our place to welcoming others.Sincerely .Art Hotel Ishigakijima Manager Daisuke Ishizuka
5 out of 5
by A verified traveler from AP

Posted 27 Dec 2021
Staff were very friendly and efficient.
Comment from Hotel Management
30 Dec 2021 by ishi, Hotel Management
Dear Mr./Ms. Dewayne Thank you for sharing your review with us. The Management and Staff would like to thank you for the wonderful comments. Our warm hospitality awaits your return sometime soon. Sincerely . Art Hotel Ishigakijima Manager Daisuke Ishizuka
4 out of 5
by A verified traveler

Posted 16 Dec 2021
On site gift store had an good assortment of Ishigaki souvenirs.
Comment from Hotel Management
20 Dec 2021 by ishi, Hotel Management
Dear Mr./Ms. Sota Thank you for stay with us. We are so glad to hear that you enjoyed your stay and hope to see you again. Sincerely . Art Hotel Ishigakijima Manager Daisuke Ishizuka
4 out of 5
by A verified traveler

Posted 14 Dec 2021 on Hotels
Comment from Hotel Management
15 Dec 2021 by 石塚, Hotel Management
Willy様　 先日はアートホテル石垣島をご利用賜りまして, ありがとうございました。 ホテルへの評価も頂戴いたしまして 厚くお礼申し上げます。　 またのお越しをお待ちしております。 　アートホテル石垣島　　宿泊部 　　　宿泊サービス課　　マネージャー
4 out of 5
by A verified traveler

6 Nights in Ishigaki

Posted 12 Sep 2021 on Hotels
Very reasonable price, large clean rooms, staff was extremely friendly, easily accessible from the airport and delicious restaurants. Stayed here for 6 nights and I highly recommend you consider this hotel. There is also a nice pool with slide and a shuttle bus that runs to Fusaki beach resort.
Comment from Hotel Management
15 Sep 2021 by ishi, Hotel Management
Dear 　Ms. Elias 　 Thank you for stay with us. We are so glad to hear that you enjoyed your stay and hope to see you again. Sincerely . Art Hotel Ishigakijima Manager Daisuke Ishizuka
Back to Hotel Details Showing Reviews 1 - 10 of 1,002 Next