Ratings based on 457 Verified Reviews

3.8 out of 5
100% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 29 May 2023
The staff are very kind, and tried their best to communicate to us using English
4 out of 5
by A verified traveler

Posted 29 Apr 2023 on Wotif
The staff are very nice. It has laundry and dryer. Breakfast is good traditional japanese food. It also has public onsen bath.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Apr 2023
5 out of 5
by A verified traveler

Posted 1 Apr 2023
Nice and comfortable hotel with car park
5 out of 5
by A verified traveler

Posted 11 Aug 2022
Great Customer service and we enjoyed the indoor hot springs
4 out of 5
by A verified traveler

Posted 17 Aug 2021
It has good public bath on the top floor which was good.
5 out of 5
by A verified traveler from Japan

Posted 25 Jul 2020
とてもアクティブな遊び場が多く楽しかった。 特に、朝リラとうりぼー探しは、体験しておいた方が良い。 少し曇り空だったのは、残念だが晴れた日にまた行きたい^_^
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Feb 2020
1 out of 5
by A verified traveler from Tokyo

Posted 16 Jan 2020
The bed sheets were stained and absolutely filthy and covered in hair. There is a ledge over the bath which means you can’t shower comfortably if you’re tall. The room smelled so badly of cigarettes - we wanted a non smoking room but they didn’t have any left, but the ashtray had only been emptied and not cleaned so the smell was awful. The room was also freezing with a badly placed heating unit which meant that you had to just put up with the cold or have the heater blowing directly on your face when you slept.
4 out of 5
by A verified traveler

Posted 3 May 2024
ホテル周辺ではたくさん飲食店があるわりには営業していない店が何軒かあった。ホテルで詳しい飲食店情報の案内があればいいなと思った。