Ratings based on 992 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
Clean, professional employees, no complaints
by A verified traveler
Posted 18 May 2024
Not great
by A verified traveler
Posted 17 May 2024
Room wasn’t cleaned - walked into a dirty room. They gave me another room but could’ve offered me something for the inconvenience
by A verified traveler
Posted 14 May 2024
I would say we did NOT see any bugs so that’s the most important thing but was not a great experience.
Bathroom light was burnt out, no shampoo or conditioner in the large jugs in the shower and of course did not know this until already in the shower. Housekeeping came at 10am to clean claiming we had already checked out and obviously we had not. Elevator was dirty and not cleaned at all in the time we were there based on the same garbage on the floor. Breakfast was small and not worth it. Personally probably not ever stay again.
by A verified traveler from Pittsford
Posted 9 May 2024
Very nice and updated, clean. close to restaurants and highway.
by A verified traveler
Posted 1 May 2024
Everything was fine!
by A verified traveler
Posted 29 Apr 2024
Staff was great, breakfast was wonderful for being a hotel. Rooms were clean and comfy
Comment from Hotel Management
30 Apr 2024 by frontdesko, Hotel Management
Thanks so much for your response!
by A verified traveler
Posted 23 Apr 2024
It’d be great to bring back the business center. Sometime an actual system w/ printer is needed… Also, laundry items would be GREAT…!
Comment from Hotel Management
30 Apr 2024 by frontdesko, Hotel Management
Thanks so much for your response!
by A verified traveler
Posted 22 Apr 2024
The complimentary breakfast was terrible
Comment from Hotel Management
30 Apr 2024 by frontdesko, Hotel Management
Thanks so much for your response!
by A verified traveler
Posted 11 Apr 2024
Comment from Hotel Management
18 Apr 2024 by Ossie, Hotel Management
Good morning, Thank you for taking the time to leave a review on our guest services we appreciate it. Thank you, Ossie
