Ratings based on 314 Verified Reviews

2.4 out of 5
62% of guests recommend
2.5 Room cleanliness
3.3 Service & staff
2.5 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 25 Apr 2024
Cheap and cheerful. great staff
5 out of 5
by A verified traveler

Posted 11 Apr 2024
Old and antique property, but super convenient and really friendly staff <3
1 out of 5
by A verified traveler

Checkin restricted

Posted 6 Dec 2023 on Hotels
Hotel was advertised as 24/7 reception when booked After being stuck in traffic I arrived late, to find no way of accessing my paid accommodation. No support from customer services or the hotel You must checkin between the set hours No staff after 9pm
2 out of 5
by A verified traveler

Staff great. Room not so great.

Posted 3 Dec 2023 on Hotels
Firstly I want to say that I got a warm welcome by staff. My disappointment was that my room was cold and generally uninviting. It also looked like is was in desperate need of refurbishment. My biggest gripe though was that the lock on my door did not work so I had to leave my luggage in my car when I went out for the evening. In the morning I was looked after very well and enjoyed a lovely breakfast. So the staff were great but the room was very poor.
1 out of 5
by A verified traveler

Posted 3 Dec 2023
This pub should not have accommodation!! The room required a total refurbishment. Thread bare carpet furniture falling apart and inadequate. Glass pane in window missing so boarded up. Towels supplied were like cardboard and no facilities to dry them. Corridors also in a mess. Took forever to check in. We wanted to leave immediately but due to a horrendous journey we were exhausted. Woken at 3am by doors slamming and people shouting which went on for over an hour. Very unsafe property to stay in as no emergency number or anyone to contact on the Saturday evening. Guests should be paid to stay there absolutely awful
5 out of 5
by A verified traveler

Magical hotel with excellent restaurant

Posted 12 Nov 2023 on Hotels
Very good location. Professional service. Delicious food. Definitely we will come back.
1 out of 5
by A verified traveler

Posted 8 Oct 2023 on Hotels
Worse place ever left me an my disabled son stranded booked a stay here call 3 times in week to confirm late check in was told no problem on the day i call 2 times said no problem were leave key out at 1 in the morning arived yo gind no key so me an my disabled son was on the street at 1 in morning stranded nearly 3 hours from home spoke to hotel next day to be told not there problem as was canceled several weeks ago as not been avalibke since june never told this when called considering it was only booked 4 weeks before not several very rude lady on phone when i called would stay clear of this place only money grabbers leave disabled family stranded at that time in morning
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Oct 2023 on Hotels
5 out of 5
by A verified traveler

Posted 26 Sep 2023
Very friendly staff. Good breakfast. Very convenient for the train station.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Sep 2023 on Hotels
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