Ratings based on 1,000 Verified Reviews

4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 May 2023
4 out of 5
by A verified traveler

Posted 22 May 2023 on Orbitz
Pro: connected to the mall with a grocery store. Very easy to find something to eat. Very helpful staff, they can help arrange rides if needed. Con: the room is a little run down, can see some wires in the wall, and the corners of walls are chipped. Overall its a good hotel.
5 out of 5
by A verified traveler

Posted 21 May 2023
Nil
4 out of 5
by A verified traveler

Great place but ...

Posted 12 May 2023 on Hotels
What a great choice if you're staying in Ipoh! It is very comfortable, great bed linen and probably the best pillows we've experienced in many hotel stays. It is clean and quiet too. Filtered water is available on a separate tap in the bathroom, which is very convenient. Top quality liquid soap, shampoo and conditioner are supplied in the shower. The hotel is close enough to the old town and food stalls so you can walk, even if the footpaths don't exist in some places. The WEIL is attached to a large shopping complex, so very convenient. On the reverse side: due to a delayed flight, no train tickets available from KL, the only option was a bus. We arrived at the hotel at midnight, unsure if we'd be able to get in. Their telephone system is switched over "after hours" to a message saying " no one available, call later". This went on for an hour, so I finally gave up ringing. We decided to take a chance, looking for an overnight option nearby as we took a Grab from the bus station to the hotel. To our relief, reception was staffed and we were quickly checked in. Next: no information was provided to us about the facilities in the hotel. On day four, our last day, we decided to have breakfast in-house (due to time constraints), only to discover it was included in our room rate! Having said that, it wasn't very exciting anyway. The coffee out of the machine was tasteless, there were no pastries and the fresh fruit was less than appetising to look at.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Apr 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Apr 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Mar 2023 on Hotels
4 out of 5
by A verified traveler

Posted 6 Mar 2023 on Hotels
Not much improvement since I was there before Covid. Hotel looks jaded, the surroundings look rundown. Need to upkeep the place properly.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Mar 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Feb 2023 on Hotels