Ratings based on 18 Verified Reviews

3.5 out of 5
75% of guests recommend
3.7 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Puchong

This traveler left a rating score only Posted 28 Dec 2023
4 out of 5
by A verified traveler

Posted 19 Dec 2023
Just nice n relaxing...👍
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Dec 2022
1 out of 5
by A verified traveler

Posted 6 Jun 2022
So bad service
3 out of 5
by A verified traveler

Posted 13 Feb 2020
A wonderful location and lovely staff but the rooms are really poor. We were due to stay in one of the bamboo huts but it was so rickety we feared we might go through the floor. We were transferred to a Riverside Hut which seemed more robust but the fridge was broken, the mirror, towel rail, door to the bathroom and two of the windows were broken. Also very loud music which seemed to start at 9pm....all the staff did their best to help and were really kind but our visit to this lovely area was spoilt. The jungle hike was a complete disappointment as the guide just walked ( not a very nice route past the landfill site) and did not point anything out of interest. Could only recommend this accommodation once they have done some maintenance.
4 out of 5
by A verified traveler from Singapore

Posted 9 Dec 2019
Travellers need to understand, this is an eco resort. Limited amenities in the room. No aircon, no hot shower. Just basic needs. We loved the rooms, the ambiance, surrounded by mountains, various adventurous activities, not forgetting the animal farm and horse rides. All the staff were extremely friendly, and it’s a totally wonderful and different experience. It’s like going back to basics. The only problem is getting there. Thank god we drove there as it is in the valley surrounded by oil palm plantation. Signages are not clear so need to have GPS. Nature and eco friendly Travelers will love this place:
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Sep 2019
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Dec 2018
4 out of 5
by A verified traveler from Jitta

Posted 24 Dec 2018
Bilik yg bersih dan staff yg membantu dan bertolak ansur
5 out of 5
by A verified traveler

Posted 27 Nov 2018
The resort is surrounded by palm tree very nice scenery of valley, lake mountains, and river. Good price for decent accommodations. Good service from staff. Clean room and soft bed. Spacious room and bathroom, open-air shower & natural swimming pool. Very nice resort for those love natural life style,away from the city life!