Ratings based on 446 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
The room was not clean especially the bathroom. Not enough hot water for shower.
by A verified traveler
Posted 24 Jan 2024
Mouldy shower curtain. Hotel and area had seen better days.
by A verified traveler
Posted 23 Jan 2024
Location is good
by A verified traveler
Posted 23 Jan 2024
This M boutique hotel is much quieter then the rest of the chain...
by A verified traveler
Posted 20 Jan 2024
Infinity pool, gym, cosy food, walkable distance to food places and convenient stores
by A verified traveler
Posted 2 Jan 2024
by A verified traveler
Posted 30 Dec 2023
We absolutely loved staying here.
A charming hotel in a great location, so close to yummy food and easy to get quick and cheap Grabs from to go elsewhere.
The bed was very comfortable, shower fantastic and the hotel was very clean. Free guest self-service laundry was a handy bonus.
My only issue was with the hours the rooftop was available. The place is called the M ROOF hotel, you’d think they’d make the most of it!
But it’s only open 8am-7pm, and that’s where the pool, gym and laundry all are. Why?! It’s not like they have a lifeguard on duty?! The area is so pretty with great views and lovely lights but you can’t even use it at night to see them? And who wants to do their laundry during the day?
I would absolutely stay here again if in Ipoh once more, I was just frustrated that the main reason I booked it — the rooftop pool — had such limited opening hours.
Added points to the staff for taking a photo and messaging us to check on clothes and books we left behind. We had done so deliberately, but what wonderful service to follow up on that.
by A verified traveler
Posted 2 Dec 2023
by A verified traveler
Professional staff
Posted 1 Dec 2023 on HotelsThe staff were welcoming and professional. The bed was comfortable and the rooms are well appointed. After checking out I realised I had left my travel wallet in the room (8 hours after checking out). My travel wallet contained my passport, significant amount of cash, travel cards etc. I rang the hotel who contacted room service. They had my travel wallet which I collected and found fully intact. Thankyou MRoof staff for your excellent service.
by A verified traveler
Posted 29 Nov 2023
The hotel is looking tired and the lobby has lost its original splendor.
But so far, it's the best of the three M hotels in Ipoh
