Ratings based on 54 Verified Reviews

3.4 out of 5
89% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Miri

Posted 9 Mar 2024
Located at the center of city, walkable to nearby tourist hot spots.
4 out of 5
by A verified traveler

Cheap basic hotel in convenient location

Posted 23 Aug 2023 on Hotels
Basic hotel in a very central location. It's an old and dated hotel, furniture and sheets are old but clean. Bathroom is clean. For the price paid, can't really complain. Location is convenient for walking to the major tourist places downtown. Good if you want a cheap stay. A bugbear is there is no socket near the bed, so you can't charge and use phone in bed. No kettle provided but you can buy big bottled water for RM1 at the counter.
3 out of 5
by A verified traveler

Posted 5 Sep 2022
This was quite adequate for a 1-night stay to fill in a gap in my itinerary. It's spotlessly clean, and the rooms are huge, a welcome change from the designer hotels I'd been staying at the previous week. Bed was comfortable, aircon was almost too cold (you can't adjust), and the plumbing worked well. The decor is charmless, but at least it's simple, rather than ugly. Finally, the location is excellent, a few minutes walk from a bustling local dining and shopping area. My only complaint is that wifi didn't work at all. They said this was a temporary outage, but I'm not so sure - I didn't see a single router in the 3rd floor hallways. When you need to plan trips and make bookings, this becomes a deal breaker.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 May 2022 on Hotels
5 out of 5
by A verified traveler

Posted 26 Mar 2022 on Hotels
Comment from Hotel Management
2 Apr 2022 by Ngu , Hotel Management
Thank you
4 out of 5
by A verified traveler

Posted 13 Dec 2021
just nice to sleep
Comment from Hotel Management
13 Dec 2021 by Ngu , Hotel Management
Thank you
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jan 2021 on Hotels
2 out of 5
by A verified traveler

Wouldn’t recommend

Posted 6 Apr 2019 on Hotels
I wouldn’t recommend this hotel, especially to international travellers. Firstly, when my taxi driver was dropping me off, he explained that the area that the hotel was situated in was a Chinese drugs den and not safe at all. Secondly, the counter staff showed great surprise and delight in getting an international reservation - alarm bells began ringing. And when entering my room, I found the furniture was worn and dated and the bed unclean. The bathroom was also dirty and had dripping taps. For a supposed non-smoking room, the air also wreaked of cigarette smoke. Immediately checked out.
Comment from Hotel Management
10 Apr 2019 by Ngu, Hotel Management
Thanks
4 out of 5
by A verified traveler

Posted 22 Jan 2019 on Hotels
Comment from Hotel Management
22 Jan 2019 by Ngu, Hotel Management
谢谢
3 out of 5
by A verified traveler

Posted 26 Dec 2018 on Hotels
Comment from Hotel Management
1 Jan 2019 by Ngu, Hotel Management
谢谢