Ratings based on 965 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Beautiful hotel in great locations.
by A verified traveler
Posted 2 Jun 2024
Everything was great!
by A verified traveler from Morton Grove
Posted 2 Jun 2024
Great one night stay at the Hyatt to visit my son.
by A verified traveler
Posted 2 Jun 2024
by A verified traveler
Posted 2 Jun 2024
We had a very nice stay. The staff was very friendly and helpful, the rooms were roomy, clean and comfortable. Breakfast was fantastic. The parking garage was a bit of a dungeon (three levels below the street, yikes,) the pool are was unique with big windows and view of down town, but maybe a little shabby and water cloudy. Moss green hall carper was pretty dirt but room were clean, so don’t be deterred. Overall very nice stay.
by A verified traveler from Ulsan
Posted 30 May 2024
Comment from Hotel Management
31 May 2024 by N. McVey - Front Desk Supervisor, Hotel Management
Thank you for staying with us! Please come back again sometime.
by A verified traveler
Posted 30 May 2024
Great location! Hotel was clean and easy to get around! Our room was spacious!
Comment from Hotel Management
1 Jun 2024 by Noelle M. - Front Desk Supervisor, Hotel Management
Always happy to see kind words about someone's stay Josh! I will definitely pass them along to the rest of the staff. We hope to see you again.
by A verified traveler
Posted 29 May 2024
Easy to walk to restaurants and shopping. Great bed and good room layout.
Comment from Hotel Management
30 May 2024 by Noelle M. - Front Desk Supervisor, Hotel Management
Thank you for taking time out of your busy day to tell us how we did, Diane! We hope to see you back again soon.
by A verified traveler
Posted 27 May 2024
A/C wasn’t great. Parking garage is very dark.
Comment from Hotel Management
30 May 2024 by Noelle M. - Front Desk Supervisor, Hotel Management
Thank you for your thoughts on your stay with us Lori! We are in the process of upgrading some of our AC systems. It wont all be done by Tuesday but a few by your next stay perhaps.
by A verified traveler
Posted 24 May 2024
Front desk staff was very helpful and personable! Breakfast buffet impressed me with the options and quality. Great experience all around!
Comment from Hotel Management
30 May 2024 by Noelle M. - Front Desk Supervisor, Hotel Management
Such kind words about us Rachel! I will definitely pass them along to the rest of the staff. We hope to provide you with another excellent experience on your next journey this way.
