Ratings based on 180 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
I will be back.
Comment from Hotel Management
5 Jun 2024 by - Hotel Chauncey, Hotel Management
That is great to hear! We are happy to see you enjoyed your stay and we look forward to seeing you again!
by A verified traveler
Posted 2 May 2024
Fantastic property! Very clean, easy to find, great rooms, great view! The staff was amazing!!!!
Comment from Hotel Management
2 May 2024 by - Hotel Chauncey , Hotel Management
Aaron, thank you so much for leaving us a review. I am so glad to see that you enjoyed our rooms, views, and staff! We hope to see you again soon!
by A verified traveler
Posted 29 Apr 2024
The room was great! It was so big that it needed a bigger tv!! Yep, the bed was too far from the wall with the tv on it, they needed a bigger tv. (it was good size but could have been bigger) I paid extra for a room with a view, we got one on the 1st floor of the hotel, (the hotel does not start until the 5th floor) one that you could just walk right out on to the 5th floor lawn. Loved the K-cup coffee maker. When it was time to make coffee all the dishes were in the dishwasher, and they were all wet. I went to get a coffee cup it was filthy. Like they did not use soap when they ran it. They like to lock the doors, we had a hard time using our keycards to gain entry and had to have help from the front desk (no not drinking) after 11pm to get in.
Comment from Hotel Management
1 May 2024 by - Hotel Chauncey, Hotel Management
Mike, Thank you for leaving us a review I am so glad to see you enjoyed our rooms. But I do apologize about the dishes as well as the door being locked. I will be sure to look into these issues so hopefully no one else has these issues. Thank you and we appreciate your business. We hope to see you again soon!
by A verified traveler
Posted 29 Apr 2024
The parking was easy and convenient. I loved the room and large kitchen setup.
Comment from Hotel Management
1 May 2024 by - Hotel Chauncey, Hotel Management
Thank you so much for taking the time to leave us a review! I am so glad to see you enjoyed your stay with us!
by A verified traveler
Posted 12 Apr 2024
For the price of a busy night,
Comment from Hotel Management
15 Apr 2024 by Hotel Chauncey , Hotel Management
Zachery, We are sorry to see that you didn't enjoy your stay. I would love to know what we could've done to make your stay better. Please feel free to reach out to the hotel and let us know.
by A verified traveler
Posted 29 Mar 2024
Fun Eclectic property. Interesting and fun to have bowling alley and movie theatre as part of the property.
Comment from Hotel Management
29 Mar 2024 by Hilton Management , Hotel Management
We agree, Greg. Thats what makes us one of a kind! We hope to welcome you again soon!
by A verified traveler
Posted 19 Mar 2024 on Hotels
Comment from Hotel Management
25 Mar 2024 by kayla, Hotel Management
Thank you for feedback!
by A verified traveler
Posted 18 Mar 2024 on Hotels
Hotel was very nice, however toilet was clogged the whole time. We finally called the morning we left and it took 45 minutes for someone to come by and unclog it. There was also a food wrapper left in our ice bucket. When checking out, had to wake up the front desk person that was sleeping in the adjacent room. However, we were very impressed with our room.
Comment from Hotel Management
25 Mar 2024 by kayla, Hotel Management
Thank you for feedback! We will address these issues.
by A verified traveler
Posted 13 Mar 2024
The staff & room were amazing! Will definitely stay again!
Comment from Hotel Management
13 Mar 2024 by Kayla, Hotel Management
Thank you for your feedback! We are glad you enjoyed your stay
by A verified traveler
Posted 11 Mar 2024 on Hotels
Comment from Hotel Management
12 Mar 2024 by Hilton GM, Hotel Management
We appreciate your response.
