Ratings based on 279 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
Comment from Hotel Management
12 Jun 2024 by Rick, Hotel Management
Thank you very much for staying with us & the kind review. GOD bless you.
by A verified traveler
Posted 2 Jun 2024
Terrible breakfast, several things not working properly. Recliner old and broken. No icemakers working. Bed was comfortable. Our room was set at 62 degrees, brothers room across hall was 61 degrees. Cousins door barely able to open because screws were striped out of top door hinge.
Comment from Hotel Management
2 Jun 2024 by Rick, Hotel Management
Thank you for staying with us & the feedback you served will surely help me to address the problems. GOD bles you.
by A verified traveler
Posted 27 May 2024
Easy access and very helpful staff.
Comment from Hotel Management
30 May 2024 by Rick, Hotel Management
Thanks for staying with us. GOD bless you.
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
30 May 2024 by Rick, Hotel Management
Thanks for dtsaying with us.
by A verified traveler
Posted 12 May 2024
I have been staying at this property since it first opened several years ago, and in the last 2 years the condition has deteriorated. Aside from things not working in the room (bathroom heater and exhaust fan), the ice machine has visible black mold, the outside grounds full of weeds, the trash cans overflowing, and the cont. breakfast the worst of any hotel I've ever stayed in. This is really an UNSATISFACTORY property. The owner should lose their franchise licensee (if that's how it works there). You have to do better than this. Have some pride of ownership!
Comment from Hotel Management
30 May 2024 by Rick, Hotel Management
Thanks for staying with us & yhe valued feedback, We will take immediate actions to care for all of these mentioned in your feedback or complains. GOD bless you.
by A verified traveler
Posted 7 Apr 2024
Was decent for a stay with dogs. The room was clean & smelled great. Bed was comfy. Coffee pot in the room would not work. There was a lot of trash in the grass & it needing a good mowing but I would still stay there again.
Comment from Hotel Management
17 Apr 2024 by Rick, Hotel Management
Thanks for staying with us & for the kind rating & the feedback.
by A verified traveler
Posted 24 Mar 2024
Very dirty. Has roaches.
Comment from Hotel Management
5 Apr 2024 by Rick, Hotel Management
Thanks for staying with us & the feedback.
by A verified traveler
Posted 25 Feb 2024
Comment from Hotel Management
5 Apr 2024 by Rick, Hotel Management
Thanks for staying with us & for the kind review.
by A verified traveler
Best of Iola?
Posted 9 Jan 2024 on HotelsBroken chair, it needs a remodel soon or sooner than soon.
by A verified traveler
Posted 15 Dec 2023 on Hotels
Staff was amazing. Breakfast was decent. Rooms clean and comfortable.
Comment from Hotel Management
15 Dec 2023 by Rick, Hotel Management
I'm glad to hear that you had a positive experience with the staff and found the rooms to be clean and comfortable. It's also great that you found the breakfast to be decent. Your feedback is valuable. Thanks for everything. GOD bless you. Mary Christmas !
