Ratings based on 609 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jun 2024
This was hands down favorite hotel that I booked for our entire trip! The room was super spacious, the bathroom had plenty of counter space, it had a nice sized shower with nice water pressure! We ate both dinner and breakfast (we opted for the additional charge for breakfast with our reservation) at their hotel restaurant and the food was great! We were really happy to see that they had pancakes on the menu. All of the staff were super friendly as well.
Comment from Hotel Management
9 Jun 2024 by Maria, Hotel Management
Good afternoon Beth,Thank you so much for your glowing review! We are thrilled to hear that Drumossie Hotel was your favorite during your trip. It's wonderful to know that you enjoyed the spacious room, ample bathroom counter space, and the nice shower pressure. We are delighted that you had a great dining experience at our restaurant for both dinner and breakfast. It’s always a pleasure to hear that our menu items, especially the pancakes, were a hit! Our team takes great pride in providing friendly and attentive service, and your kind words truly mean a lot to us. We look forward to welcoming you back for another fantastic stay in the future.Warm regards,Macdonald Drumossie Hotel Team
by A verified traveler
Posted 23 May 2024
We travel a lot and spend a lot on our hotels! For the fee we paid its was very disappointing. Firstly we could hear the people in the room next to us, it was like the walls were paper thin! I understand it is an older establishment but there is NO excuse for us to be able to hear the conversations like they were standing in our room. They were talking at normal levels it is just the noise carried. Secondly the lock on the door is a push in lock. I understand it is luxury hotel classification but we travel with a lot of items of value leaving our room with a push lock is very concerning. Staff were very kind and breakfast was good. Also the key fob for the room is very antiquated it is a long 4” hard plastic unit you must take with you and place into wall to get power to your room
Comment from Hotel Management
27 May 2024 by Reception, Hotel Management
Good morning Leah,Thank you for taking the time to share your feedback regards your recent stay with us. We sincerely apologize for the inconveniences you experienced during your stay. Your comments regarding the noise levels and the room lock, rest assured will be addressed with our maintenance team to improve our guests' comfort and security. We appreciate your positive remarks about our staff and breakfast, and we are glad to hear you enjoyed those aspects of your stay. Your feedback is valuable in helping us enhance our services. We hope to have the opportunity to welcome you back and provide a better experience in the future.Kind regards,Macdonald Drumossie Hotel Team
by A verified traveler
Posted 21 May 2024
Hotel staff were excellent. Restaurant on site has an awesome menu - highly recommended
Comment from Hotel Management
27 May 2024 by Reception, Hotel Management
Good morning Gary,Thank you so much for booking your stay with us at Macdonald Drumossie Hotel and thank you for your kind words! We're thrilled to hear that you enjoyed your stay and had a great experience. Your recommendation means a lot to us. We hope to welcome you back soon!Kind regards,Drumossie Hotel Team
by A verified traveler
Posted 12 May 2024
Great breakfast
Comment from Hotel Management
17 May 2024 by Reception, Hotel Management
Good afternoon Keith,Thank you for your review! Thrilled to hear that you had an excellent experience with us at Drumossie Hotel, especially enjoying the food and service in our Grill Room Restaurant. We can't wait to welcome you back soon! Kindest regards, Drumossie Hotel Team
by A verified traveler
Posted 30 Apr 2024
Beautiful hotel with nice amenities.
Comment from Hotel Management
1 May 2024 by Reception, Hotel Management
Good evening Carl,Firstly, thank you again for choosing our hotel for your stay and thank you for your positive feedback! We are delighted to hear that you enjoyed your stay and our amenities. We look forward to welcoming you back in the future. Kindest regrads,Macdonald Drumossie Hotel Team
by A verified traveler
Posted 11 Apr 2024
Enjoyed this property. Pretty good vegetarian options. But weirdly they have no extra blankets for being cold. They did give us an extra small heater which worked okay but would have liked an extra blanket . Overall would stay again
Comment from Hotel Management
16 Apr 2024 by Reception, Hotel Management
Good evening Shawna,Thank you for your feedback! We are delighted to hear that you enjoyed your stay and appreciated our vegetarian options. We apologize for any inconvenience regarding the lack of extra blankets. Your comfort is important to us, and we'll certainly take note of your suggestion to ensure a more cozy experience for our guests in the future. We are glad the extra heater helped, and we look forward to welcoming you back on your next visit!Kindest regards,Macdonald Drumossie Hotel Team
by A verified traveler
Posted 5 Apr 2024
We had a lovely stay. Very clean and welcoming hotel. Great staff.
Comment from Hotel Management
5 Apr 2024 by Reception, Hotel Management
Good evening Marion,Thank you for sharing your experience with us! We are thrilled to hear that you had a lovely stay and found our hotel to be clean and welcoming. Our team takes great pride in providing exceptional service, so it's wonderful to know that you had a positive interaction with our staff. We hope to have the pleasure of welcoming you back again soon for another enjoyable visit!Warmest regards,Macdonald Drumossie Hotel team
by A verified traveler
Posted 15 Mar 2024 on Hotels
Comment from Hotel Management
5 Apr 2024 by Reception, Hotel Management
Good evening Aaudrey,Thank you so much for your generous review and for awarding us a perfect score of 10 out of 10! We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. We look forward to welcoming you again in the future!Kindest regards,Drumossie Hotel Team
by A verified traveler
Small room, not deluxe family room.
Posted 5 Nov 2023 on HotelsGood food and nice enough hotel but had booked a ‘deluxe family room’ don’t think it was a family room, pretty small standard room with an extra camp bed in it. Had stayed previously in a much bigger family room.
Busy with a wedding so expect they’d used up all the bigger rooms.
Probably won’t stay again.
Comment from Hotel Management
5 Nov 2023 by Reception, Hotel Management
Good evening,Thank you for taking the time to share your feedback with us. We appreciate your honest review and apologize for any inconvenience you experienced during your recent stay. We strive to provide the best possible accommodations for our guests, and we're sorry that the room you were assigned didn't meet your expectations. We can confirm that you had been allocated Super Deluxe Family indeed, but some of our rooms vary in sizes. Please consider reaching out to our team directly if you decide to stay with us again in the future, as we would like the opportunity to provide you with a more suitable room and the best experience. Your satisfaction is important to us, and we hope to have the chance to exceed your expectation on your next visit. Thank you for choosing our hotel and we are hopeful that we can welcome you back to make it up to you for this past occasion.Warm regards,Drumossie Hotel Team
by A verified traveler
Posted 1 Nov 2023
Comment from Hotel Management
21 Nov 2023 by Reception, Hotel Management
Good evening Alexander,Thank you very much for the top score! We're thrilled to note that you enjoyed your stay and that everything met your expectations.We cannot wait to welcome you back for another enjoyable stay in the future. Warmest regards, Drumossie Hotel Team
