Ratings based on 595 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Brentwood
Posted 31 May 2024
Great hotel. Food was good and staff friendly. Rooms more than comfortable and could not hear any airplanes even though the hotel is basically in the airport. Second stay here where flying through Inverness. Very close to train and an easy walk.
Comment from Hotel Management
2 Jun 2024 by Eve- Reception Supervisor , Hotel Management
Dear Tina,Thank you for choosing to stay with us and taking the time to review your stay.We are pleased to read you had a great stay with us and enjoyed the comfort of your room and our amazing triple glazed window which allows no noise from the aircrafts.We hope we can welcome you back again soon.Kind Regards,Eve- Reception Supervisor
by A verified traveler
Posted 28 May 2024
All ok
Comment from Hotel Management
28 May 2024 by Eve- Reception Supervisor , Hotel Management
Dear Philip,Thank you for taking the time to review your recent stay with us. we are pleased to see you have scored us highly and we hope to welcome you back again soon. Kind Regards, Eve Reception Supervisor
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
30 May 2024 by Eve- Reception Supervisor , Hotel Management
Dear Patrick,Thank you for choosing to stay with us and taking the time to review we hope we can welcome you back again soon.Kindest Regards,Eve Reception Supervisor
by A verified traveler
Posted 27 May 2024
Staff was indifferent, borderline rude actually. Room wasn’t really clean after their daily cleaning. Forgot to replace towels, coffee mugs, coffee pods. Didn’t pick up used glassware.
After a week of staying at various amazing Scottish hotels, coming to this hotel was a major downer for end of our trip. Will NEVER stay there again.
Comment from Hotel Management
28 May 2024 by Eve- Reception Supervisor , Hotel Management
Dear June, Thank you for taking the time to leave a review from your recent stay with us! It was sad to see you had a few issues during your stay. I am deeply sorry to see the experience at our hotel has not been the most pleasant one . We will definitely take on board your valuable feedback and try to make changes accordingly. We put the guest at the heart of what we do and providing exceptional service always remains our primary task. We would love to welcome you back to our hotel to prove that we are happy to improve and provide the service which meets our high standards. Kind Regards, Eve Reception Supervisor
by A verified traveler
Posted 26 May 2024
Friendly, safe, quiet, clean, easily accessible.
Comment from Hotel Management
28 May 2024 by Eve- Reception Supervisor , Hotel Management
Dear Clifford, Thank you for taking the time to review your recent stay with us. we are pleased to see you have scored us highly and we hope to welcome you back again soon. Kind Regards, Eve Reception Supervisor
by A verified traveler
Posted 21 May 2024
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Comment from Hotel Management
21 May 2024 by Eve- Reception Supervisor , Hotel Management
Dear Nayla,Thank you for choosing to stay with us and taking the time to review.We hope we can welcome you back again soon.Kindest Regards,Eve
by A verified traveler
Posted 19 May 2024
Walking to the airport, air conditioning, clean and very good to rest
Comment from Hotel Management
21 May 2024 by Eve- Reception Supervisor , Hotel Management
Dear Joan,Thank you for choosing to stay with us and taking the time to review.We hope we can welcome you back again soon.Kindest Regards,Eve
by A verified traveler
Posted 14 May 2024
Very nice hotel and love the 24 hour resturant
Comment from Hotel Management
16 May 2024 by Eve- Reception Supervisor , Hotel Management
Dear Cheryl,Thank you for choosing to stay with us and taking the time to review.we are pleased to read you found the hotel to your liking.We hope we can welcome you back again soon.Kind Regards, Eve Reception Supervisor
by A verified traveler
Posted 4 May 2024
Pretty sraight forward airport hotel. We stayed here because it is right across from the Inverness airport and we had an early flight the next day. Not convienetly located in terms of the airport rails statio (about 10 mi ute walk). Kitchen and bar were okay. 11 quid for continental breakfast, but you book this for the convenience,not because it's a good value.
Comment from Hotel Management
6 May 2024 by Eve- Reception Supervisor , Hotel Management
Dear Matthew L,Thank you for taking the time to review your recent stay with us.We are pleased to see you found the hotel and breakfast timing's convenient for your travel needs.We hope we can welcome you back again in the near future.Kind Regards,EveReception Supervisor
by A verified traveler
Posted 4 May 2024
A perfect first night when your flight arrives late. Easily walkable from Inverness airport and very easy to pick up rental car the following morning.
Comment from Hotel Management
4 May 2024 by Eve- Reception Supervisor , Hotel Management
Dear Lucy,Thank you for choosing to stay with us and taking the time to review your recent stay.We are so pleased to read you found the hotel convenient for your travel needs and we hope to welcome you back again in the near future.Kindest Regards,EveReception Supervisor
