Ratings based on 197 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Kailua-Kona,
Posted 18 Jun 2024
Booked this stay for its Castle description for a special celebration. Everyone on the staff went above and beyond to make us feel welcomed. Some may call this place ‘dated’ but imo it was elegant in a hunters lodge/castle-y way. Beautiful bathroom, large room and comfortable bed. Nicely appointed with 2 desks and club chairs and table with view of the grounds. Petted ponies and saw bunnies. Great food. Thank you Chef for the sweet treats! Thank you Joy for the nice room assignment. Thank you to Salil and Alison and to those that we didn’t know your names. What fun!
by A verified traveler
Posted 18 Jun 2024
The apartments are very modern and comfortable and we enjoyed the location. It was very quiet and the view of the loch was very nice. The manager was very responsive when I had questions and provided recommendations for restaurants that were convenient to our travel plans. I highly recommend this apartment to anyone visiting the area.
by A verified traveler
Posted 10 Jun 2024
Of all the 8 venues we stayed in check in was the most tedious and time consuming. It was very puzzling to me.
by A verified traveler
Posted 11 May 2024
Great staff in traditional highland hotel
by A verified traveler
Posted 19 Mar 2024
Great staff in a quirky historical calm house
by A verified traveler
Posted 18 Mar 2024 on Wotif
Staff and service was excellent.
by A verified traveler
Posted 16 Mar 2024
by A verified traveler
Posted 15 Mar 2024 on Hotels
It is a very comfortable country house hotel. The drawback is the restaurant is presently shut on Sundays and Mondays thus food has to be obtained elsewhere.
by A verified traveler
Posted 1 Mar 2024 on Hotels
by A verified traveler
Posted 16 Feb 2024
Beautiful building and grounds with very friendly staff (especially Sam & Mel) however Internet service is like something from the 90s. Three days of extreme frustration with service constantly dropping when trying to work. Complained numerous times but nothing improved.
Excellent breakfast however lunch and dinner options extremely limited. Only 3 main course choices from Bar menu that closed at 5pm and only 3 choices from Dining menu also and they were same each day. No food available after 8.30pm, even for resident's.
