Ratings based on 93 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jun 2024
Comment from Hotel Management
10 Jun 2024 by Rokeby Team, Hotel Management
Thank you so much for your rating.
by A verified traveler
Posted 25 May 2024
Charming country inn with an amazing breakfast spread. Would definitely recommend. Staff was wonderful.
Comment from Hotel Management
29 May 2024 by Rokeby Team, Hotel Management
Hello Claudia and thank you for your wonderful review.
by A verified traveler
Posted 21 May 2024
Great service, great staff especially Pooja in the dining room. Great food
Comment from Hotel Management
25 May 2024 by Rokeby Team, Hotel Management
Hello Terence and thank you for your review.We look forward to see you again.
by A verified traveler
Posted 16 May 2024
Property is nice and cosy, just what you’re looking for in the Highlands, and staff were quite nice and accommodating . However when coming back on the first day we saw our bed had not been made and towels, cups or coffee capsules had not been replaced/replenished, when we asked about it we were told that they normally only did it after the third day but did offer to do it straight away if we wanted. We didn’t need it however we looked everywhere for this info and didn’t find it anywhere so if that is the policy it would be great to inform guests in advance otherwise it gives the impression that service is sloppy. Aside from this, great place overall.
Comment from Hotel Management
17 May 2024 by Rokeby Team, Hotel Management
Hello Ana,Thank you for your review and comments.We do apologize for the confusion with regard to the points raised by you. We had informed you that the bed sheets are changed on the 3rd day unless requested earlier. The towels are changed whenever we find them on the floor as is the norm. The rooms are refreshed and re-stocked on daily basis. I believe we did ask if you needed anything and whenever you do, to let us know.In all cases, we do apologize for any inconvenience cause and we will ensure to do better going forward.
by A verified traveler
Posted 15 May 2024
This was a very nice place to stay for 2 nights. I hiked Ben Nevis and did some rock climbing in the area. Super convenient and in the country. Comfy bed, nice shower.
All these smaller properties are hard to book online. I thought I booked 2 twin beds and ended up sharing a king bed with my mom. This happened several times. It was likely my fault.
Comment from Hotel Management
17 May 2024 by Rokeby Team, Hotel Management
Hello Janie and thank you for staying with and your review.
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
24 May 2024 by Rokeby Team, Hotel Management
Thank you Mario for your rating.
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
12 May 2024 by Rokeby Team, Hotel Management
Hi Lauren and thank you so much for your rating.
by A verified traveler
Posted 1 May 2024
Perfect
Comment from Hotel Management
1 May 2024 by Rokeby Team, Hotel Management
Thank you Javier, appreciate your review.
by A verified traveler
Posted 15 Apr 2024
The location was convenient for Glen Coe and Fort William. Unfortunately the room had a dripping shower which was really annoying and the restaurant was very average for the price.
Comment from Hotel Management
16 Apr 2024 by Rokeby Team, Hotel Management
Hello Nicola,Thank you for your review and we do apologise for the shower issue, although if you had informed us at the time and before you checked out, we would have arranged a quick fix or even a room switch.
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
26 Mar 2024 by Rokeby Team, Hotel Management
Hello Fern and than you for your review, much appreciate.
