Ratings based on 202 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Staff are very friendly and helpful.
by A verified traveler
Posted 30 Apr 2024
Easy access to what we needed
by A verified traveler
Posted 22 Apr 2024
by A verified traveler
Posted 19 Mar 2024 on Wotif
Easy to deal with and hit the spot for a night in the area. Safe parking and walked to shops and dinner.
by A verified traveler
Good hotel
Posted 13 Mar 2024 on HotelsNot much to do there but hotel was perfectly fine.
by A verified traveler from Sandy
Posted 23 Jan 2024 on Travelocity
Substandard. Maintenance needed to the rooms. Reception locked and cursory greeting. Would not stay there again.
Comment from Hotel Management
24 Jan 2024 by tracy, Hotel Management
Thank you for taking the time to write your review Deborah. The reception was locked until 2 o'clock , this is over the Xmas period and a notice was on the door to indicate public holidays and when the office would be open. Staff like to spend time with their family over the break so we where running on a skeleton staff. As far as maintenance goes, any issues we would like to know ASAP. We take pride in the Motel, all cleaning and maintenance is very well managed. Hope you enjoyed the rest of your stay in NZ and you have had safe travels.
by A verified traveler
Posted 13 Dec 2023 on Wotif
by A verified traveler
Posted 1 Dec 2023
This property is easy to find, convenient to mossy things and very comfortable to stay in. The staff are really helpful. We have stayed here several times when visiting Invercargill.
Comment from Hotel Management
2 Dec 2023 by tracy, Hotel Management
Thank you for your review Stephanie, looking forward to having you stay with us next time.
by A verified traveler
Posted 15 Oct 2023 on Wotif
Adequate for the purpose. excellent shower
Comment from Hotel Management
8 Nov 2023 by tracy, Hotel Management
Thank you ..yes our showers are amazing.
by A verified traveler
Posted 27 Sep 2023
The armchairs you felt like you were sitting on the springs. Although for some people a spa would be nice but the bath was too high to get into to have a shower. Maybe offer the options to the guests. The bed was very comfortable.
Comment from Hotel Management
28 Sep 2023 by tracy, Hotel Management
Thank you for your feedback..your confirmation would have informed you it included the spa! we would have been happy to change your room if you had come across to the office!. Sorry you felt the armchairs where not comfortable they are only 3 years old and we haven't had any other complaints before. Bed is amazing this is new so very happy you enjoyed it. Thank you again.
