Ratings based on 329 Verified Reviews

4.0 out of 5
87% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 15 Jun 2024
Clean room, everything worked. No problems. It was good to see a fan in the room, this part of the world seldom gets hot but without A/C it’s nice to have a fan for when it is hot. Staff was super!
5 out of 5
by A verified traveler from Anchorage

Posted 4 Jun 2024
This hotel was an easy 5 min walk from the Interlaken West train station. The front desk manager was very friendly and helpful, explaining how to get around town. Coffee and tea were available in a common area. Our room was super clean, with good lighting and everything we needed. We could walk to a Coop grocery in about 3 minutes, very convenient.
5 out of 5
by A verified traveler from Toronto

Posted 29 May 2024
Well located. Staff nice and helpful
5 out of 5
by A verified traveler from Southfield

Posted 15 May 2024
Very convenient to a very useful bus stop. Lots of great restaurants nearby. Room was comfy and clean and the staff were great.
5 out of 5
by A verified traveler

Posted 10 May 2024
The accommodation
5 out of 5
by A verified traveler

Posted 30 Apr 2024
Staff was kind, room was well equipped. Breakfast was decent. Walkable from the main station and convenient to activities in town
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Apr 2024
5 out of 5
by A verified traveler

Great value and very welcoming

Posted 11 Mar 2024 on Hotels
Very good value for Switzerland. Friendly staff and substantial breakfast
5 out of 5
by A verified traveler

Posted 11 Mar 2024
Check-in staff was great. We had our room upgraded free of charge to allow us more room.
4 out of 5
by A verified traveler

Posted 15 Feb 2024
Nice warm and clean room, with a comfortable bed, and lots of English channels on tv. It is very conveniently located very close to Interlaken West train station. They kept my luggage fir the day after I checked out so I was able to go explore Grindewal without having to bring my luggage with me and that was nice. They have an Italian restaurant on site that was full and smelled good, but I didn't eat there because I wanted to try some Swiss Rösti instead. I would recommend and would definitely stay there if I ever go back.