Ratings based on 460 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
A short hike from the main street so not as close to dining options as we’d have liked but it was close to the Hertz Rental, which was why we chose it. Excellent breakfast, however, which elevated our stay. Rooms are typically small, but nice. Staff is attentive. No elevator.
by A verified traveler
Posted 3 Jun 2024
Hotel is 10 & 20 min walk from the town's train stations, making it convenient to take train excursions to other destination. Room was clean and easily accommodated our family of two adults and two teenagers. included breakfast was delicious.
by A verified traveler
Posted 22 May 2024
It was a great location and friendly staff.
by A verified traveler
Posted 12 May 2024
We enjoyed our stay here! The staff are friendly and helpful. It’s a convenient place and near the bus stop and stores.
by A verified traveler
Posted 8 May 2024
It was a good location for the town. Staff were helpful in answering my bus/train questions. The room was very clean, and perfect for what I needed.
by A verified traveler
Posted 1 May 2024
Great, quaint hotel for our stay in Interlaken. Staff is friendly and helpful and we especially enjoyed the departing gift. The hotel is located conveniently within walking distance of downtown but just off the main drive so was more quiet. Breakfast with the espresso/coffee maker was also an added bonus. Definitely recommend Hotel Derby!
by A verified traveler
Posted 17 Apr 2024
Owner was very friendly and welcoming even though we arrived late and unable to communicate due to traveling
by A verified traveler
Posted 14 Apr 2024
Some Staff & service very bad.Not polite and looking take advantage from guests.Semilar he dont like asia guys.
Comment from Hotel Management
15 Apr 2024 by Juerg Boss, Hotel Management
Thank you for your stay. To clarify, we have no problem with Asian guests. We host satisfied guests from Asia every day. We are always as friendly to our guests as they are to us. If the minimum house rules are not adhered to and we are lied to, we may no longer be as friendly. We hope you had a good onward journey. We would be very pleased if you would return our house key.
by A verified traveler
Posted 13 Apr 2024
Lovely place with really nice staff. Rooms are small but it’s expected in a lot of places in Europe. But the humidity in the rooms and ventilation could be better. And there’s water leaking in the bathroom.
by A verified traveler
Posted 8 Apr 2024
