Ratings based on 966 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
We were absolutely thrilled with our stay at Nala. Staff were very helpful storing our bags before and after check-in, and we loved the outdoor garden and terrace. Wish we had been able to stay some additional nights to more fully avail ourselves of all the amenities.
by A verified traveler
Posted 27 May 2024
by A verified traveler from Rockville
Posted 20 May 2024
The hotel was lovely (we had two Garden rooms one interior 5th floor loft room). What made it even better was the staff. For young men to be so attentive to the guests needs was refreshing and gave hope to the next generation of workers. Matthias was especially great — he recommended which hospital nearby to take my elderly mom when we arrived in town with a medical issue and followed up the next day inquiring about her condition.
Our garden rooms were quite well stocked with cutlery and basic cookware. The loft room was huge and comfortable (although one of the mechanical covering for the sunroof wasn’t working so sunlight streamed in). Parking is about a 5-minute safe walk away from the property — drive DOWN the ramp and pull the plastic chain if it the garage door is down and it looks like you can’t get in!
by A verified traveler
Posted 19 May 2024
Had a great stay! Awesome hotel in a good location. No air conditioning.
by A verified traveler
Posted 12 May 2024
Comfortable bed. Conveniently located to downtown. Beautiful outdoor terrace and rooftop seating area. Elevator goes to each floor so easy to bring luggage to your room.
by A verified traveler
Posted 8 May 2024
The staff were so pleasant and helpful the room clean and comfortable the breakfast was good close to all amenities 5 min walk to OBB station we would recommend this hotel and certainly would go back
by A verified traveler
Posted 7 May 2024
Fantastic location, about 10min walk from the city center but so quiet! The on-site parking (for a fee) and rooftop terrace were a plus. Great beds, interesting room design, but I guess this is the hotels style. The staff was fantastic! Thank you for a great stay, we definitely recommend this hotel!
by A verified traveler
Posted 4 May 2024
by A verified traveler
Posted 13 Apr 2024
We enjoyed our stay!
by A verified traveler
Posted 1 Apr 2024
About a 10 minute walk from the Innsbruck train station. The room decor is very cool and unique, the garden area is very pretty. Good location, short walk to the main attractions Innsbruck. We had a great stay.
