Ratings based on 1,509 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
First time in lax. Was very clean. Polite helpful staff
by A verified traveler
Posted 8 Jun 2024
The people upstairs above our room is walking like giants we didn’t really sleep all night because of those crackheads 😤😤😤
by A verified traveler
Posted 8 Jun 2024
Close to airport.
by A verified traveler from Bullhead City
Posted 8 Jun 2024
Very close to Kia forum . We were there for a concert . Very clean place
by A verified traveler
Posted 7 Jun 2024
by A verified traveler
Posted 6 Jun 2024
Hotel, staff and rooms I like. Bug spray is need.
I like that hotel rooms are locked away from
public access.
by A verified traveler from El Centro
Posted 6 Jun 2024
Great stay.
by A verified traveler
Posted 5 Jun 2024
.
Comment from Hotel Management
7 Jun 2024 by Hollywood Inn Express LAX Management, Hotel Management
Dear Milagros,Thank you for leaving us a rating of your stay. We hope to have the opportunity to welcome you again and provide you with a better experience in the future. Thank you for choosing to stay with us at Hollywood Inn Express LAX.Kind Regards,Hollywood Inn Express LAX Management
by A verified traveler from San Diego
Posted 4 Jun 2024
It was noisy
Comment from Hotel Management
6 Jun 2024 by Hollywood Inn Express LAX Management, Hotel Management
Dear John,We apologize for the noise disturbance during your stay. Providing a peaceful and comfortable environment for our guests is important, and we're sorry that we fell short in this regard.We understand the importance of a good night's sleep, and we regret any inconvenience the noise may have caused you. Please know that we take noise complaints seriously, and we will take steps to address and minimize any noise issues to ensure a more peaceful stay for our guests in the future.If there's anything else we can do to make your next stay more enjoyable or if you have any further feedback, please don't hesitate to let us know. Your comfort and satisfaction are important to us, and we appreciate your understanding. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back under improved circumstances.Sincerely,Hollywood Inn Express LAX Management
by A verified traveler
Posted 4 Jun 2024
Slow check in, elevator did not work properly, room didn’t work. Good location overall, but they need to improve just a little.
Comment from Hotel Management
6 Jun 2024 by Hollywood Inn Express LAX Management, Hotel Management
Dear Jose,Thank you for your feedback. We're sorry for the trouble you had during your stay. Providing efficient service and well-maintained facilities are top priorities for us, and we're sorry that we fell short of meeting your expectations in these areas.We're sorry to hear about the slow check-in process and the issues with the elevator and room functionality. Your feedback is invaluable to us, and we will address these concerns promptly with our team to ensure improvements are made.We appreciate your understanding and patience, and we're glad to hear that you found the location to be good overall. We'll take your feedback into consideration as we strive to provide a better experience for our guests in the future.If you have any further feedback or if there's anything else we can do to improve your experience, please don't hesitate to reach out to us. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back again in the future under improved circumstances. Sincerely,Hollywood Inn Express LAX Management
