Ratings based on 609 Verified Reviews
3.7 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
by A verified traveler
Posted 9 Jun 2024
It was a nice little room, with a good shower and nice bed line and towels. Breakfast good. Air conditioning couldn't cope with the very high temperature, 109F when we arrived.
Comment from Hotel Management
11 Jun 2024 by M.Flores Fronrt Desk, Hotel Management
Dear bob,Thanks for taking the time to write a review on the hotel. Your satisfaction is very important to us, therefore; we would like to apologize if we failed to exceed your expectations on your last stay with us. We assure you that we are making improvements to ensure an exceptional experience for you and all guests in the future. We truly appreciate your business, and we look forward to earning it back again soon.Kind regards,M.Flores Front Desk
by A verified traveler
Posted 1 Jun 2024
Comment from Hotel Management
11 Jun 2024 by M.Flores Front Desk, Hotel Management
Dear Gerardo,Thanks for taking the time to write a review on the hotel. Your satisfaction is very important to us, therefore; we would like to apologize if we failed to exceed your expectations on your last stay. We assure you that we are making improvements to ensure an exceptional experience for you and all guests in the future. We truly appreciate your business, and we look forward to earning it back again soon.Kind regards,M.Flores Front Desk
by A verified traveler
Posted 31 May 2024
I was pleasantly surprised, My room was recently remodeled and clean. Great location for my needs.
Comment from Hotel Management
4 Jun 2024 by M.Flores Front Desk, Hotel Management
Dear Stanley,Thank you for taking the time to write a review on the hotel. Your satisfaction is very important to us. We strive to provide the most exceptional experience possible for our guests, therefore, your positive feedback is so greatly appreciated. We thank you for your business, and we look forward to seeing you again soon! Thanks for staying at Rodeway Inn & Suites near Coachella.Kind Regards,M.FloresFront Desk
by A verified traveler
Posted 31 May 2024
train tracks noisy, too small
Comment from Hotel Management
4 Jun 2024 by m.Flores Front Desk, Hotel Management
Dear Maryann,Thanks for taking the time to write a review on the hotel. Your feedback is very important to us. On behalf of the hotel, we would like to apologize if we failed to exceed your expectations on your last stay with us. We assure you that we are making improvements to ensure an exceptional experience for you and all guests in the future. We truly appreciate your business, and we look forward to earning it back again soon. Thanks for staying at Rodeway Inn & Suites.Sincerely,M.FloresFront Desk
by A verified traveler
Posted 24 May 2024
Great deal for the price..breakfast spread was much better than most motels..friendly staff and pool was clean and relaxing to lounge by.
Comment from Hotel Management
4 Jun 2024 by M.Flores Front Desk, Hotel Management
Dear Mindy,Thank you for taking the time to write a review on the hotel. Your satisfaction is very important to us. We strive to provide the most exceptional experience possible, therefore, your positive feedback is so greatly appreciated. We thank you for your business, and we look forward to seeing you again soon! Thanks for staying at Rodeway Inn & Suites near Coachella.Kind Regards,M.FloresFront Desk
by A verified traveler
Posted 23 May 2024
A/C Not good.
Comment from Hotel Management
23 May 2024 by M.Flores Front Desk, Hotel Management
Dear Eugene,Thank you for taking the time to write a review on the hotel. Your satisfaction is very important to us; therefore, we would like to apologize if we failed to exceed your expectations on your last stay with us. We assure you that we are making improvements to ensure an exceptional experience for you and all guests in the future. We truly value your business, and we look forward to earning it back again soon. Thanks for staying at Rodeway Inn Suites.Kind Regards,M.FloresFront desk
by A verified traveler
Posted 20 May 2024
They kept my $100 cash deposit because my sister (has bad history with the owner) would come to give me and my boys rides. The rules were no unregistered guest could stay- she never did. The deposit is for damages not unregistered guests. The housekeeper and maintenance man were smoking on the job and said it was me! They denied my boys the continental breakfast because I was there through a program! Cold hearted and inconsiderate people! Never again will I go near there!
Comment from Hotel Management
22 May 2024 by N.Patel, Hotel Management
Dear Julianne,Thank you for taking the time to write a review on the hotel. Your feedback is very important to us; therefore, we would like to apologize for any inconvenience you may have experienced. However, all our rooms are non-smoking, this is our hotel policy, and any violation of this policy will result in non-refund of deposit, so that we can continue to provide an exceptional product to future guests. Furthermore, unfortunately guests participating in certain programs are not eligible for the complimentary continental breakfast, due to the fact that the stay is already at an extremely discounted rate. Once again, our apologies for any inconvenience this may have caused, and we thank you for staying at Rodeway Inn & Suites.Sincerely,Management
by A verified traveler
Posted 17 May 2024
MINUS 100 stars!!!! DISGUSTING!!!! I had just driven 20 hours. Just wanted a place to sleep to continue my drive. The room reeked of cigarette smoke. Pulled back the blanket on the bed to find sh*t stains and small pieces of brown sh*t on the sheets. People standing outside my door talking ALL night. Even leaning on my door at one point. Cars driving slowly through the parking lot blaring loud music all through the night. I didn’t feel safe at all and barely slept. Which mind you I slept on top of the blanket with my jacket under me! And last, The woman at the counter was very rude. DO NOT STAY HERE!!!
Comment from Hotel Management
23 May 2024 by M.Flores Front Desk, Hotel Management
Dear Mekaela,Thank you for taking the time to write a review on the hotel. Your satisfaction is very important to us; therefore, we would like to apologize if we failed to exceed your expectations on your last stay with us. We assure you that we are making improvements to ensure an exceptional experience for you and all guests in the future. We truly value your business, and we look forward to earning it back again soon. Thanks for staying at Rodeway Inn Suites.Sincerely,M.FloresFront desk
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
17 May 2024 by M.Flores Front Desk, Hotel Management
Dear Norma,Thank you for taking the time to write a review on the hotel. Your satisfaction is very important to us, so we are delighted that you enjoyed your stay! We strive to provide the most exceptional experience possible for our guests. We truly appreciate your business, and we look forward to seeing you again soon! Thanks for staying at Rodeway Inn & Suites.Kind Regards,M.FloresFront Desk
