Ratings based on 1,000 Verified Reviews
2.7 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Wichita
Posted 14 Aug 2022
Quality has dropped significantly. I was given a room that had not been cleaned. When I complained they did apologize and moved me to a better room, but even that had dust embedded in the window and the AC unit was pulling away from the wall. Staff appeared indifferent, neighborhood has degraded.
Comment from Hotel Management
15 Aug 2022 by Swati, Hotel Management
Dear Jesse,
Thank you for taking the time to share your recent experience. We apologize for any inconvenience. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.
by A verified traveler
No longer run as a La Quinta Inn
Posted 10 Aug 2022 on HotelsHotel is now a Norwood Inn (La Quinta signs have been taken down). Many aspects of this hotel are in disrepair (lobby, stairs, hallways) and frankly the environment doesn't feel safe.
Comment from Hotel Management
12 Aug 2022 by Swati, Hotel Management
Dear Guest, Thank you for your ratings, and will certainly look at all ways we might improve to provide you with an even better experience during your next visit. Thank you for choosing to stay with us!
by A verified traveler
Posted 8 Aug 2022 on Hotels
Comment from Hotel Management
12 Aug 2022 by swati, Hotel Management
Dear Joshua,
Thank you for your ratings .We hope to see you again in the near future.
by A verified traveler
Posted 6 Aug 2022
They canceled on us and said the room wasn’t available but charged us anyway.
by A verified traveler
Posted 10 Jul 2022
This property was dirty, broke and unsafe. The hotel was running under a different name and was in very poor condition. There were broken down cars in the parking lot, outside had broken locks and the smoke detector was in the floor in our room.
Comment from Hotel Management
12 Aug 2022 by Swati., Hotel Management
Dear Brandy,
Thank you for taking the time to share your recent experience. We apologize for any inconvenience. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.
by A verified traveler
Posted 14 Jun 2022 on Hotels
Comment from Hotel Management
12 Aug 2022 by swati, Hotel Management
Dear Guest,
Thank you for your review we appreciate your feedback & Thank you for your ratings, We hope to see you again in the near future.
by A verified traveler
Posted 6 Jun 2022 on Hotels
Poor
Comment from Hotel Management
11 Jun 2022 by Ana George, Hotel Management
Dear William,
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management.
by A verified traveler
Worst hotel I’ve stayed at
Posted 6 Jun 2022 on HotelsThe condition of the hotel was awful. Dirty, no smoke detector, no deadbolt on the door. Carpet was stained. My cousin was staying in another room and his carpet and bedspread actually had blood stains on it. His smoke detector had a plastic bag over it. His window wouldn’t shut all the way. My original reservation was lost. I was supposed to get a better price than what I ended up with. We would never stay here again.
Comment from Hotel Management
11 Jun 2022 by Ana George, Hotel Management
Dear Brandi,
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management.
by A verified traveler
Posted 6 Jun 2022 on Hotels
Could use some major renovating. Everything in the bathroom was stained. Both chairs were broken to some capacity, still useable just not fully. Even the pillows sucked. Staff was friendly though.
Comment from Hotel Management
11 Jun 2022 by Ana George, Hotel Management
Dear Austin,
Thank you for your review. We do apologize for the issue you experienced and are looking into this. Thank you again for your review!
by A verified traveler
Don't go here
Posted 6 Jun 2022 on HotelsThe worst hotel in the history of hotels. A dump. Nothing worked. Front door bashed in. Dirty. Dirty. Dirty. And here's the kicker. The toilet seat was missing.
Comment from Hotel Management
11 Jun 2022 by Ana George, Hotel Management
Dear Jeffrey,
Thank you for taking the time to provide us with your feedback! I will definitely share your comments with the team.
