Ratings based on 30 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
N/A
by A verified traveler
Posted 26 May 2024
The property we stayed at had clean rooms.
The room did have a small refrigerator and microwave. There was a small desk and one chair. There were 2 lights in the room, one over looking the sink and the other in the bathroom.
There was no clock or lamps. We were in a second story room accessible only by a staircase.
by A verified traveler
Posted 19 May 2024
We didn't feel safe we didn't stay
by A verified traveler
Posted 16 May 2024
Clean comfortable
Comment from Hotel Management
19 May 2024 by Peter, Hotel Management
Thank you, Phylicia, for your wonderful review and 5-star rating! We're delighted to hear that you found our hotel clean and comfortable during your stay. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service. We look forward to welcoming you back for another pleasant visit in the future!
by A verified traveler
Posted 12 May 2024
The upgrade renovations is nice. Wish there were an ironing board and iron!
Comment from Hotel Management
19 May 2024 by Peter, Hotel Management
Thank you, Brigitt, for your positive review and for appreciating our recent renovations. We're glad to hear that you liked the upgrades. We apologize for the inconvenience caused by the absence of an ironing board and iron. Your feedback is valuable to us, and we'll take it into consideration to improve our amenities for future guests. We hope to have the opportunity to welcome you back for an even better stay in the future!
by A verified traveler
Posted 4 May 2024
Upgraded features in the room from freshly painted room, bathroom, beds, etc
Comment from Hotel Management
6 May 2024 by Peter, Hotel Management
Thank you, Brigitt, for your wonderful review and perfect rating! We're delighted to hear that you appreciated the upgraded features in your room, including the freshly painted walls, bathroom enhancements, and comfortable beds. Providing a refreshed and inviting environment for our guests is important to us, and we're thrilled that our efforts were noticed and enjoyed. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back for another exceptional stay in the future!
by A verified traveler
Posted 29 Apr 2024
Smelled like smoke
Comment from Hotel Management
4 May 2024 by Priyen, Hotel Management
We apologize for any inconvenience caused by the smell of smoke during your stay, Richard. Maintaining a clean and comfortable environment for our guests is of utmost importance to us. We take your feedback seriously and will address this issue promptly to ensure it doesn't recur. Next time, please come to the front desk, and we can certainly change you to a different room right away. If there are any other concerns or ways we can enhance your experience, please don't hesitate to reach out. Your satisfaction is our priority, and we hope to have the opportunity to provide you with a more enjoyable stay in the future. Thank you for bringing this matter to our attention
by A verified traveler
Posted 27 Apr 2024
Inexpensive, no frills hotel. No food on site, but was given a bag with snacks. No coffee maker in the room, but a coffee machine was available in the lobby area. Night clerk was extra nice and friendly. Room had recently been remodeled, so it was clean. Hotel didn't seem to be in a great area, but it was right off the interstate, so I did not feel unsafe. Was great for one night.
Comment from Hotel Management
3 May 2024 by peter, Hotel Management
Thank you, Mary, for your excellent review following your recent stay with us! We're thrilled to hear that you had a positive experience during your one-night stay. Providing clean and comfortable accommodations at an affordable price is important to us, and we're glad that you found our hotel to be just that. We appreciate your feedback regarding the amenities and are pleased that you were provided with snacks and had access to coffee in the lobby. Our staff strives to provide exceptional service, and we're delighted that they made a positive impression on your stay. Your safety and comfort are our top priorities, and we're glad you felt secure despite the hotel's location. We hope to welcome you back for another great stay in the future!
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
19 May 2024 by Peter, Hotel Management
Thank you, Amanda, for your fantastic review and 5-star rating! We're thrilled to hear that you had such a positive experience with us. Your feedback is greatly appreciated, and we're glad we could meet your expectations. We look forward to welcoming you back for another excellent stay in the future!
by A verified traveler
Posted 20 Apr 2024
It doesn’t provide basic things that guess needs like coffee, toothpaste, shampoo, conditioner, body wash. The receptionist is not friendly.
Comment from Hotel Management
21 Apr 2024 by Peter, Hotel Management
Thank you, Vy, for sharing your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience you experienced due to the lack of basic amenities and for any interactions with our receptionist that did not meet your expectations. Providing a comfortable and accommodating experience for our guests is our priority, and we regret that we fell short in this instance. Your comments are important to us, and we will address these issues to ensure improvements moving forward. We appreciate your feedback as it helps us to continually enhance our services. Thank you for bringing these matters to our attention.
