Ratings based on 23 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
The upgrade renovations is nice. Wish there were an ironing board and iron!
by A verified traveler
Posted 4 May 2024
Upgraded features in the room from freshly painted room, bathroom, beds, etc
Comment from Hotel Management
6 May 2024 by Peter, Hotel Management
Thank you, Brigitt, for your wonderful review and perfect rating! We're delighted to hear that you appreciated the upgraded features in your room, including the freshly painted walls, bathroom enhancements, and comfortable beds. Providing a refreshed and inviting environment for our guests is important to us, and we're thrilled that our efforts were noticed and enjoyed. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back for another exceptional stay in the future!
by A verified traveler
Posted 29 Apr 2024
Smelled like smoke
Comment from Hotel Management
4 May 2024 by Priyen, Hotel Management
We apologize for any inconvenience caused by the smell of smoke during your stay, Richard. Maintaining a clean and comfortable environment for our guests is of utmost importance to us. We take your feedback seriously and will address this issue promptly to ensure it doesn't recur. Next time, please come to the front desk, and we can certainly change you to a different room right away. If there are any other concerns or ways we can enhance your experience, please don't hesitate to reach out. Your satisfaction is our priority, and we hope to have the opportunity to provide you with a more enjoyable stay in the future. Thank you for bringing this matter to our attention
by A verified traveler
Posted 27 Apr 2024
Inexpensive, no frills hotel. No food on site, but was given a bag with snacks. No coffee maker in the room, but a coffee machine was available in the lobby area. Night clerk was extra nice and friendly. Room had recently been remodeled, so it was clean. Hotel didn't seem to be in a great area, but it was right off the interstate, so I did not feel unsafe. Was great for one night.
Comment from Hotel Management
3 May 2024 by peter, Hotel Management
Thank you, Mary, for your excellent review following your recent stay with us! We're thrilled to hear that you had a positive experience during your one-night stay. Providing clean and comfortable accommodations at an affordable price is important to us, and we're glad that you found our hotel to be just that. We appreciate your feedback regarding the amenities and are pleased that you were provided with snacks and had access to coffee in the lobby. Our staff strives to provide exceptional service, and we're delighted that they made a positive impression on your stay. Your safety and comfort are our top priorities, and we're glad you felt secure despite the hotel's location. We hope to welcome you back for another great stay in the future!
by A verified traveler
Posted 21 Apr 2024
by A verified traveler
Posted 20 Apr 2024
It doesn’t provide basic things that guess needs like coffee, toothpaste, shampoo, conditioner, body wash. The receptionist is not friendly.
Comment from Hotel Management
21 Apr 2024 by Peter, Hotel Management
Thank you, Vy, for sharing your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience you experienced due to the lack of basic amenities and for any interactions with our receptionist that did not meet your expectations. Providing a comfortable and accommodating experience for our guests is our priority, and we regret that we fell short in this instance. Your comments are important to us, and we will address these issues to ensure improvements moving forward. We appreciate your feedback as it helps us to continually enhance our services. Thank you for bringing these matters to our attention.
by A verified traveler
Posted 17 Apr 2024
Comment from Hotel Management
10 May 2024 by Peter, Hotel Management
Thank you, Robert, for taking the time to share your feedback with us. We're glad to hear that you had a positive experience overall during your stay. Your comments are valuable to us as they help us to continually improve and enhance our services for future guests. We appreciate your support and hope to have the opportunity to welcome you back for an even better experience in the future.
by A verified traveler
Posted 17 Apr 2024
Absolutely satisfied with my stay here. The room may have been a bit plain, but it was clean, quiet and very easy to relax in. Well worth the money. A hidden gem-in-the-making on the far Eastside.
Comment from Hotel Management
18 Apr 2024 by Peter, Hotel Management
Thank you, Robert, for your positive review of your recent stay with us. We're delighted that you were overall satisfied with your experience. While you mentioned the room was plain, we're glad it was clean, quiet, and relaxing for you. Your comments about value for money and considering us a hidden gem-in-the-making on the far Eastside are truly appreciated. Your feedback helps us improve our accommodations and services. We look forward to welcoming you back for another enjoyable stay. Thank you for choosing to stay with us, and we eagerly await your return!
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
18 Apr 2024 by Peter, Hotel Management
Thank you, Joan, for your review and feedback following your recent stay with us. We're delighted to hear that you had an overall positive experience. Your feedback is important to us as we continuously strive to enhance our guests' experiences. We appreciate your valuable input and hope to have the opportunity to welcome you back for an even better stay in the future. Thank you for choosing us for your visit.
by A verified traveler
Posted 8 Apr 2024
Ready to room Sunday April 7th to view this solar eclipse on the 8th when we got here we were greeted with a goodie bag full of water cookies and two pair of solar glasses this hotel should not be a two star but way more the staff was very friendly and helpful
Comment from Hotel Management
9 Apr 2024 by Bryan, Hotel Management
Dear Jeffrey,Thank you so much for choosing to stay with us and for sharing your wonderful experience! We're thrilled to hear that you enjoyed your stay and that our small gesture for the solar eclipse made your visit even more special.Your kind words about our staff's friendliness and helpfulness mean a lot to us. Providing exceptional service and creating memorable experiences for our guests are top priorities.We truly appreciate your feedback and hope to welcome you back for future celestial events or any other occasion. If there's anything else we can do to make your next stay even more enjoyable, please let us know.Warm regards,
