Ratings based on 954 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
Perfect location and hotel. The balconies are closed for remodel, other than that great.
by A verified traveler
Posted 26 Apr 2024
Clean and nice
by A verified traveler
Posted 26 Apr 2024
I wish there was an concession store inside the hotel. Also, the view was beautiful but the balconies are condemned. The pool area and deck could use an update and refurbishment.
The rooms were very nice, spacious and clean.
by A verified traveler
Posted 25 Apr 2024
Paid for balcony front and it was not even open i left and didnt stay there it was horrible
by A verified traveler
Posted 22 Apr 2024
Balconies not usable, water leaked from AC and soaked shoes in our closet. Room was neat and clean otherwise.
Comment from Hotel Management
23 Apr 2024 by Radisson Oceanfront Hotel Staff, Hotel Management
Thank you for your feedback, Mary. Sorry about the issue you experienced while here, as well as the balconies being inaccessible. We do hope you come back again once the balconies are open and have a better experience with us next time!
by A verified traveler
Posted 21 Apr 2024
Cons: Biggest issue is balconies aren’t usable due to damage. Shame because the property is right on the ocean. No convenient USB ports or usable outlets next to beds for charging devices. Icemakers on all floors but only on certain floors are they usable. In room phone didn’t work.
Pros: Plenty of parking. Close to lots of restaurants and shopping.
Comment from Hotel Management
22 Apr 2024 by Radisson Oceanfront Hotel Staff, Hotel Management
Thank you for your feedback, Rhonda. Balconies are down only because of the construction work we did on them just needs the last approval from the City to open them back up again. We're anticipating them being open very soon. There are plugs beside and/or behind the bed for future reference, and we plan to put new lamps that have plugs for charging items on the nightstands. There are ice machines only on Floors 3,6,9 & 12. Sorry to hear your phone in your room didn't work. I will pass that on to our Maintenance Team to fix, thank you. Hope you come again sometime so we can give you a better experience next time!
by A verified traveler
Posted 20 Apr 2024
Nice property
Comment from Hotel Management
22 Apr 2024 by Radisson Oceanfront Hotel Staff, Hotel Management
Thanks so much for your feedback, Les! Come see us again sometime!
by A verified traveler from Mount Vernon
Posted 20 Apr 2024
A day before my reservation they called to inform me that the balconies were still closed, too late to cancel. Drinks at the bar are expensive and bottled water was $4. Ants in the sink. Older male bartender complaining about female staff helping with food to everyone sitting at the bar. Loved the room, just very disappointed about not using balcony.
Comment from Hotel Management
22 Apr 2024 by Radisson Oceanfront Hotel Staff, Hotel Management
Thank you for your feedback, Julitta. Just for clarification, we are waiving any fees with cancellations, even if they're last minute, due to the balcony situation currently. Sorry to hear you had a negative experience at the Pool Bar. That is not professional, nor how we usually conduct business here. We have notified the Manager of Food/Beverage about it. The Front Desk Manager would love to reach out to you for more info., if that's OK with you. We also apologize for the inconvenience of the balcony inaccessibility during your stay. We're hoping to have them back again very soon. Please come see us again when balconies are accessible so we can give you a much better experience.
by A verified traveler
Posted 18 Apr 2024
Location was great just a short drive to the cruise ports
Comment from Hotel Management
22 Apr 2024 by Radisson Oceanfront Hotel Staff, Hotel Management
Thank you for your feedback, Nicholas! Come see us again sometime!
by A verified traveler
Posted 18 Apr 2024
The balconies were not available to use.
Comment from Hotel Management
22 Apr 2024 by Radisson Oceanfront Hotel Staff, Hotel Management
Thank you, Dietrich for your feedback. Sorry about the inconvenience of the balcony inaccessibility. We are anticipating them being open again very soon. We hope you come back and see us again when they're open!
