Ratings based on 252 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Nice and clean,very quiet.
by A verified traveler
Posted 12 May 2024
The pool needs a good scrubbing and the carpets in the open areas and room need vacuumed everywhere including under the desks and around the sides of the beds. Otherwise this is a nice hotel to stay at, as we have been here several times before.
by A verified traveler
Posted 21 Apr 2024
I liked the location and the pool but when at capacity they ran out of towels our TV did not work and our door did not lock
Comment from Hotel Management
15 May 2024 by GM, Hotel Management
Hi Thomas,I appreciate your feedback. We hope to improve on these matters and hope you have a wonderful day.
by A verified traveler
Posted 29 Mar 2024
Did not clean the room once!
Comment from Hotel Management
30 Mar 2024 by GM, Hotel Management
Hi Steve,We apologize for you not receiving service during your stay. We as a hotel will work on making it more clear that stay over service is on request only.Have a wonderful day!
by A verified traveler
Posted 24 Mar 2024
The only complaint was no instructions on the heating cooling thermostat…front desk came up at 10pm the show us. But that aside, it was very nice, MUCH better than the other one in town.
Comment from Hotel Management
30 Mar 2024 by GM, Hotel Management
Hi CarolynWe appreciate your feedback and will work on giving out better instructions for the thermostat.Have a wonderful day
by A verified traveler
Posted 24 Mar 2024
We slept there only
Comment from Hotel Management
30 Mar 2024 by GM, Hotel Management
Hi Mary,We appreciate your feedback. Have a wonderful day
by A verified traveler
Posted 17 Mar 2024
Our room was clean and quiet with comfortable beds. The breakfast included biscuits and gravy, waffles, and a variety of other grab and go options. Our daughter enjoyed the pool and the check-in and out process was uncomplicated. The staff we encountered were friendly and helpful. Will stay again if in the area.
by A verified traveler
Posted 26 Feb 2024
Had an issue with the heating system. We could not get the room temperature above 58 degrees. Called the front desk once and no answer. Went to the front desk twice and no one there. It was a cold miserable night. Breakfast was a joke. Everything was stale and old. The hardboiled eggs had a green color and smelled bad. The bread and cereal were stale and hard. Again no one around. The pool was not opened up until 9am when was suppose to open at 7am. Overall, an unpleasant and uncomfortable stay will definitely find another place to stay next time.
Comment from Hotel Management
27 Feb 2024 by GM, Hotel Management
Hi Diana,I appreciate your feedback and am really disappointed in the experience you got when staying at our hotel. We will be working hard in improving our breakfast and some of the other things you mentioned in the review. Have a wonderful day
by A verified traveler
Posted 25 Feb 2024 on Hotels
Comment from Hotel Management
26 Feb 2024 by GM, Hotel Management
Hi,We really do appreciate your business and the feedback you gave us.Have a wonderful day.
by A verified traveler
Posted 24 Feb 2024 on Hotels
Couldn’t use the pool, rude front desk, breakfast wasn’t good. Was out of everything.
Comment from Hotel Management
26 Feb 2024 by GM, Hotel Management
Dear Heather,I am so sorry to hear about your experience with us. I will definity work on improving the hotel-based on your feedback. Have a wonderful day
