Ratings based on 108 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Great Falls
Posted 9 Jun 2024
Many dining options around hotel within walking distance. Parking is limited but staff will assist with parking. Room AC wasn't working right. Hopefully they will get it fixed soon. Basic Breakfast available on 2nd floor until 0900 hours. Room was clean and quiet.
Comment from Hotel Management
10 Jun 2024 by Jangjoon Kim, Hotel Management
hi Great Falls Inconvenience caused by the air conditioner remote control sorryCurrently it is working well without any problems.Next time I come again, I will repay you with good service.We will strive to provide the best room conditions. All Kakao Hotel staff
by A verified traveler from Great Falls
Posted 8 Jun 2024
It is close to fish maket and has a lot of restaurants in walking distance. Parking is limited but staff will help you with parking. There charge for the third person when we got to front counter. Pre pay option only covers two occupants. Additional person has 20,000 won charge. AC is little weak. Make sure to check windows and close them.
Comment from Hotel Management
10 Jun 2024 by jangjoon Kim, Hotel Management
hi Great Falls Inconvenience caused by the air conditioner remote control sorry Currently it is working well without any problems.Next time I come again, I will repay you with good service.We will strive to provide the best room conditions. All Kakao Hotel staff
by A verified traveler
Posted 3 Jun 2024
This hotel was a complete surprise once I checked in. Super clean hotel, great spacious room with terrace garden. Extremely helpful and courteous staff. Decent breakfast and great location. Fantastic price for all the above ! What more can one ask for ! Absolutely recommend this hotel to anyone who wants to stay in the Incheon area.
by A verified traveler
Posted 9 May 2024
Very good
by A verified traveler from Great Falls
Posted 28 Apr 2024
Massage chair and dry sauna in VIP room.
by A verified traveler
Posted 10 Oct 2023
Loved it here would stay again
by A verified traveler
Posted 2 Nov 2019 on CheapTickets
by A verified traveler
Posted 21 Jun 2019
Wifi was not stable and breakfast was just so so
Comment from Hotel Management
27 Jun 2019 by manager, Hotel Management
I'm very sorry to hear about the Wi-Fi problem. We'll make sure you can use Wi-Fi in a stable manner. Also, you didn't like the breakfast. I'll try to make it a better breakfast. We apologize for the inconvenience in many ways.
by A verified traveler
Superb service.
Posted 27 Oct 2018 on HotelsComment from Hotel Management
13 Nov 2018 by 지배인, Hotel Management
감사합니다.
Recommended
for Everyoneby A verified traveler from Portland ME
Great value in Incheon
Posted 12 Feb 2016Clean, modern hotel near subway. Great value. Continental breakfast was good.