Ratings based on 108 Verified Reviews

4.0 out of 5
90% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Great Falls

Posted 9 Jun 2024
Many dining options around hotel within walking distance. Parking is limited but staff will assist with parking. Room AC wasn't working right. Hopefully they will get it fixed soon. Basic Breakfast available on 2nd floor until 0900 hours. Room was clean and quiet.
Comment from Hotel Management
10 Jun 2024 by Jangjoon Kim, Hotel Management
hi Great Falls Inconvenience caused by the air conditioner remote control sorryCurrently it is working well without any problems.Next time I come again, I will repay you with good service.We will strive to provide the best room conditions. All Kakao Hotel staff
4 out of 5
by A verified traveler from Great Falls

Posted 8 Jun 2024
It is close to fish maket and has a lot of restaurants in walking distance. Parking is limited but staff will help you with parking. There charge for the third person when we got to front counter. Pre pay option only covers two occupants. Additional person has 20,000 won charge. AC is little weak. Make sure to check windows and close them.
Comment from Hotel Management
10 Jun 2024 by jangjoon Kim, Hotel Management
hi Great Falls Inconvenience caused by the air conditioner remote control sorry Currently it is working well without any problems.Next time I come again, I will repay you with good service.We will strive to provide the best room conditions. All Kakao Hotel staff
5 out of 5
by A verified traveler

Posted 3 Jun 2024
This hotel was a complete surprise once I checked in. Super clean hotel, great spacious room with terrace garden. Extremely helpful and courteous staff. Decent breakfast and great location. Fantastic price for all the above ! What more can one ask for ! Absolutely recommend this hotel to anyone who wants to stay in the Incheon area.
5 out of 5
by A verified traveler

Posted 9 May 2024
Very good
5 out of 5
by A verified traveler from Great Falls

Posted 28 Apr 2024
Massage chair and dry sauna in VIP room.
5 out of 5
by A verified traveler

Posted 10 Oct 2023
Loved it here would stay again
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Nov 2019 on CheapTickets
4 out of 5
by A verified traveler

Posted 21 Jun 2019
Wifi was not stable and breakfast was just so so
Comment from Hotel Management
27 Jun 2019 by manager, Hotel Management
I'm very sorry to hear about the Wi-Fi problem. We'll make sure you can use Wi-Fi in a stable manner. Also, you didn't like the breakfast. I'll try to make it a better breakfast. We apologize for the inconvenience in many ways.
4 out of 5
by A verified traveler

Superb service.

Posted 27 Oct 2018 on Hotels
Comment from Hotel Management
13 Nov 2018 by 지배인, Hotel Management
감사합니다.
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland ME

Great value in Incheon

Posted 12 Feb 2016
Clean, modern hotel near subway. Great value. Continental breakfast was good.