Ratings based on 236 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Sep 2024
Very convenient to shopping, dining, spas and historical and tourists location
Comment from Hotel Management
19 Sep 2024 by DM, Hotel Management
Dear Ronald,Thank you for sharing your feedback! We’re thrilled to hear that you found our location convenient for shopping, dining, spas, and nearby historical and tourist attractions. It’s great to know that our location added value to your stay.We look forward to welcoming you back for another enjoyable experience!Warm Regards,Melissa MestidioDuty ManagerPark Inn by Radisson Iloilo
by A verified traveler
Posted 13 Sep 2024
Comment from Hotel Management
13 Sep 2024 by Kristine Mae Paredes - Duty Manager, Hotel Management
Dear Edgardo,Thank you for your feedback regarding your stay at Park Inn by Radisson Iloilo. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance, please do not hesitate to get in touch.Best regards,Kristine Mae ParedesDuty ManagerPark Inn By Radisson Iloilo
by A verified traveler
Posted 11 Sep 2024
Room telephone reception is very poor.
Room air-condition system is not good
Comment from Hotel Management
11 Sep 2024 by Kristine Mae Paredes - Duty Manager, Hotel Management
Dear Adrian,Thank you for taking the time to share your feedback from your visit to the Park Inn by Radisson Iloilo. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned regarding the telephone in your room and the air conditioning, and these points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn by Radisson Iloilo, I look forward to welcoming you back.Sincerely, Kristine Mae ParedesDuty ManagerPark Inn By Radisson Iloilo
by A verified traveler
Posted 3 Sep 2024
Clean facility and friendly and accommodating staff. I come here every time.
Comment from Hotel Management
4 Sep 2024 by Kristine Mae Paredes - Duty Manager, Hotel Management
Dear Edgardo,Thank you for taking the time to share your feedback from your visit to the Park Inn by Radisson Iloilo. We are delighted to read from your review that you had enjoyed your recent stay with us, and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn by Radisson Iloilo, I look forward to welcoming you back.Sincerely, Kristine Mae ParedesDuty ManagerPark Inn By Radisson Iloilo
by A verified traveler from Jackson Heights
Posted 1 Sep 2024
My home in Iloilo City. Always have a great stay there.
Comment from Hotel Management
3 Sep 2024 by Kristine Mae Paredes - Duty Manager, Hotel Management
Dear Jhett,Thank you for taking the time to share your feedback from your visit to the Park Inn by Radisson Iloilo. We are delighted to read from your review that you had enjoyed your recent stay with us, and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn by Radisson Iloilo, I look forward to welcoming you back.Sincerely, Kristine Mae ParedesDuty ManagerPark Inn By Radisson Iloilo
by A verified traveler
Posted 17 Aug 2024
Very convenient and clean
Comment from Hotel Management
19 Aug 2024 by Kristine Mae Paredes - Duty Manager, Hotel Management
Dear Valerie,Thank you for your feedback regarding your stay at Park Inn by Radisson Iloilo. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance, please do not hesitate to get in touch.Best regards,Kristine Mae ParedesDuty ManagerPark Inn By Radisson Iloilo
by A verified traveler from Brooklyn
Posted 16 Aug 2024
Easy shopping
Comment from Hotel Management
16 Aug 2024 by DM, Hotel Management
Dear Einthoven,Greetings from Park Inn By Radisson Iloilo.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Melissa MestidioDuty ManagerPark Inn By Radisson Iloilo
by A verified traveler from FPO AE
Posted 6 Aug 2024
Close to shopping mall.
Comment from Hotel Management
7 Aug 2024 by DM, Hotel Management
Dear Teresita,Thank you for taking the time to share your feedback from your visit to the Park Inn By Radisson Iloilo . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn by Radisson Iloilo, I look forward to welcoming you back.Sincerely, Melissa MestidioDuty ManagerPark Inn by Radisson Iloilo
by A verified traveler
Posted 1 Aug 2024
We booked two rooms but both rooms the AC were broken. It shuts off by itself after 1 hour. Leaving us sweating while sleeping. I informed the management and they sent someone to fix it. But the “Engineer” did was set it start again…. I knew how to do that. The next day, it had the same problem including the bathroom flooding due to poor drainage.
I asked the front desk to move us to another room. The usual answer, “We’re fully booked”. I tried to book another 2 rooms online and they you have it, 10 rooms available at the same price I booked!!!
So I called again and asked to be transferred to another room with a working AC and functional bathroom.
This time they sent housekeeping to just clean the bathroom! OMG,
What about the AC? I ended up just turning it back on every hour for the rest of our stay. Good thing during the day, we were out shopping or somewhere.
So, next time, don’t even think about this hotel, there are other newer and better choices!!!
Comment from Hotel Management
3 Aug 2024 by Kristine Mae Paredes - Duty Manager, Hotel Management
Dear Flor,Greetings from Park Inn by Radisson Iloilo. I am reaching out to you personally as we would like to thank you for taking the time to complete the survey and sharing guests' feedback if any concerned area needs to be improved. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. We value your feedback and would be grateful for any additional information you could provide us with regarding areas in which we can improve. Your opinion is of utmost importance to us, and we will make every effort to address your concerns. We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement. We are looking forward to welcoming you back to our Park Inn By Radisson Iloilo in the near future. Sincerely, Kristine Mae ParedesDuty ManagerPark Inn By Radisson Iloilo
by A verified traveler
Posted 24 Jul 2024
Comment from Hotel Management
26 Jul 2024 by Kristine Mae Paredes - Duty Manager, Hotel Management
Dear Roseline,Thank you for your feedback regarding your stay at Park Inn by Radisson Iloilo. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance, please do not hesitate to get in touch.Best regards,Kristine Mae ParedesDuty ManagerPark Inn By Radisson Iloilo
