Ratings based on 522 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
No frills and affordable for budget travelers 👌
by A verified traveler
Posted 2 Jun 2024
Good location as it is opposite the big SM city mall, literally 6 minutes walk. Staff are friendly & helpful. Facilities though were very poor for a 3 star.. Toilet was broken, flush not working. It was disgusting. Good thing I only booked for 1night..
Breakfast was worst.. Food is almost inedible, sugary drinks & not a lot of choices.. I will rate this hotel as 1 star, not 3 stars.. I will not book to this hotel ever again..
by A verified traveler from hagatna
Posted 28 May 2024
Easy check-in, breakfast has many options, friendly staff
by A verified traveler
Posted 9 May 2024
Injap really did improve their service one thing changed was when you check in theres no porter or bellboy following you in your room upon checking in which feels more your safe since nobody knows what you’re room you’re in
by A verified traveler
Posted 6 May 2024
by A verified traveler
Posted 20 Apr 2024
Really wonderful staff.
The property needs some fixing & updating.
Comment from Hotel Management
24 Apr 2024 by ITH JAL, Hotel Management
Dear Mr. Jose,Thank you for choosing to stay with us here at Injap Tower Hotel - Iloilo!We truly appreciate the time you've taken to rate and review Injap Tower Hotel - Iloilo. We are delighted to hear that you've enjoyed the hotel's amenities, convenience and services of our team members. Your compliments will be shared to the entire team to inspire them to continually provide a SAFE stay and a HAPPY service.From all of us here at Injap Tower Hotel - Iloilo, thank you for making us your No. 1 hotel of choice in Iloilo and we are looking forward to welcoming you back soon.
by A verified traveler
Posted 18 Apr 2024
Overall, I enjoyed the stay.. We have been there many time before.. If I had one area to mention, would be breakfast! I did not feel this options was very appealing, and options were generic at best!! Needs more fruits, options with juices .. etc etc,.
Plus it was not free… Paid for something that was not too impressive!!
Comment from Hotel Management
24 Apr 2024 by ITH JAL, Hotel Management
Dear Sir Clinton, Thank you for choosing to stay with us here at Injap Tower Hotel - Iloilo! Whilst we strive to provide our guests with the highest level of service, feedback such as yours certainly allows the team to focus our attention in the areas which needs to improve. We will get in touch with you privately to further discuss the item you outlined on your review. Once again, from all of us here at Injap Tower Hotel - Iloilo, we do hope to welcome you back soon, giving us fresh opportunity to serve you better.
by A verified traveler
Posted 2 Apr 2024
staff was the best
Comment from Hotel Management
15 Apr 2024 by PPT, Hotel Management
Dear Mr. Joseph,Thank you for choosing to stay with us here at Injap Tower Hotel - Iloilo!We truly appreciate the time you've taken to rate and review Injap Tower Hotel - Iloilo. We are delighted to hear that you've enjoyed the hotel's amenities, convenience and services of our team members. Your compliments will be shared to the entire team to inspire them to continually provide a SAFE stay and a HAPPY service.From all of us here at Injap Tower Hotel - Iloilo, thank you for making us your No. 1 hotel of choice in Iloilo and we are looking forward to welcoming you back soon.
by A verified traveler from Tigard
Posted 2 Apr 2024
Hard bed bad shower bad TV cable
Never again
Comment from Hotel Management
15 Apr 2024 by PPT, Hotel Management
Dear Sir Paul, Thank you for choosing to stay with us here at Injap Tower Hotel - Iloilo! Whilst we strive to provide our guests with the highest level of service, feedback such as yours certainly allows the team to focus our attention in the areas which needs to improve. We will get in touch with you privately to further discuss the item you outlined on your review. Once again, from all of us here at Injap Tower Hotel - Iloilo, we do hope to welcome you back soon, giving us fresh opportunity to serve you better.
by A verified traveler
Posted 10 Mar 2024
Bathrooms need upgrade, bathroom walls moldy, poor bathroom ventilation, noisy AC.
Comment from Hotel Management
13 Mar 2024 by PPT, Hotel Management
Dear Ms. Concepcion, Thank you for choosing to stay with us here at Injap Tower Hotel - Iloilo! Whilst we strive to provide our guests with the highest level of service, feedback such as yours certainly allows the team to focus our attention in the areas which needs to improve. We will get in touch with you privately to further discuss the item you outlined on your review. Once again, from all of us here at Injap Tower Hotel - Iloilo, we do hope to welcome you back soon, giving us fresh opportunity to serve you better.
