Ratings based on 37 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Tustin
Posted 2 Feb 2024
Comment from Hotel Management
19 Mar 2024 by Angel, Hotel Management
Dear Ma'am Mary,We would like to express our gratitude and thanks for your amazing review. Thank you once again and we look forward to serving you in the days to come!Sincerely,The ManagementGoldberry Lite Hotel - Iloilo
by A verified traveler
Posted 10 Jan 2024 on Hotels
by A verified traveler from Temecula
Posted 20 Nov 2023
by A verified traveler
Posted 11 Nov 2023
Friendly staff and nice accommodations at the hotel. I’ll be back.
by A verified traveler from St. Louis
Posted 11 Jul 2023
I drove by the place at night a few days before my check-in. I thought i made a big mistake coming there. There were no lights and the area looked abandoned. I checked in and discovered a wonderful place with a great free breakfast at the on site restaurant, The Rabbit Hole. My only complaint was that the room had a moldy smell when the AC was not running. The AC goes off when you remove the access key from the power source. Once key is removed all the power goes off. It has to be an energy saving process. Anyway, I was there about 5 days. While i did see a couple of roaches, i didn't hold it against them. The hotel i had be this one had more roches and was less comfortable. I came to the conclusions thatthe buildings are old and connected to old structures. The staff is plentiful and very friendly. I enjoyed my stay there. I just had to tell it all.
Comment from Hotel Management
8 Aug 2023 by angel, Hotel Management
Dear Sir Maurice,Thank you for choosing Goldberry Lite Hotel for your stay in Iloilo City!We would like to express our gratitude and thanks for your amazing review. We were pleased to note that you appreciated the amenities and the service of our hotel as well as the menu offered at The Rabbit Hole - Iloilo.Your encouraging review will help us constantly improve our services and we hope to welcome you back again in the near future.Sincerely,The ManagementGoldberry Lite Hotel - Iloilo
by A verified traveler
Posted 6 May 2023 on Hotels
Friendly and accommodating staff. Not thoroughly clean because there were some cockroaches in the hallway area.
by A verified traveler
Posted 2 Mar 2023
Very nice hotel with friendly staff. I plan to go back.
Comment from Hotel Management
13 Mar 2023 by angel, Hotel Management
Dear Sir Dean,Thank you for choosing Goldberry Lite Hotel for your stay in Iloilo City!We would like to express our gratitude and thanks for your amazing review. We were pleased to note that you appreciated the service of our staff.Your encouraging review will help us constantly improve our services and we hope to welcome you back again in the near future.Sincerely,The ManagementGoldberry Lite Hotel - Iloilo
by A verified traveler
Posted 23 Feb 2023 on Hotels
by A verified traveler
Posted 2 Feb 2023
The room we stayed was too small for 2 persons, its just enough for the bed and a little space. Its hard to move for 2 persons together at thesame time. The room has no safe. The room is clean though. Staffs in the restaurant doesnt seem to know what they are doing. We had our breakfast, i ordered a coffee, a prepared set of breakfast plate was given to my wife even if she did not ordered yet, then came my plate of food, reminded them again of my coffee, more than 20 minutes after i initially ordered my coffee, it came.
The smell in the hallway is disgusting, Air Con in the hallway and lobby is off.
The area around the hotel building is dirty, staffs are constantly reminding us when we go out to be extra careful as there’s a lot of pickpocketers around the area.
Comment from Hotel Management
6 Feb 2023 by angel, Hotel Management
Dear Sir Narciso, Good day! Thank you very much for staying with Goldberry Lite Hotel Iloilo! We really appreciate you sharing your experience and your candid comments regarding the cleanliness. We would like to apologize for the bad service your group experienced during your stay with us. Rest assured that we will look into this matter. Again, we sincerely apologize for any inconvenience this has caused your group. We do hope that you will still consider us on your next Iloilo trip and we promise to give you the best customer service experience and relaxing stay that you and our future hotel guest deserves. Thank you and have a wonderful day! Sincerely,The Management Goldberry Lite Hotel
by A verified traveler
Posted 22 Dec 2019
Overall, the service and the hotel itself was amazing. You could tell customer service was given importance to. The scent of the beddings, towels, and the room itself smells beautiful (smells like coconut). The front desk were very helpful and nice. The rest of the employees were polite. Also, the whole room was really clean and comfortable. Would definitely be back here if i'm in town again.
Comment from Hotel Management
23 Dec 2019 by The Management Goldberry Lite Hotel ILoilo, Hotel Management
Dear Sir/Maam,
Good day!
Thank you very much for staying with Goldberry Lite Hotel Iloilo!
We really appreciate you sharing your experience and your candid comments regarding the cleanliness service of our staff and our location.
Valued guests such as you, who recognize and share positive feedback, help affirm our commitment to deliver quality service and to continuously exceed guests’ expectations.
Thank you again for taking your comments and we hope that we will have an opportunity to welcome you back to Goldberry Lite Hotel in the near future.
