Ratings based on 310 Verified Reviews

4.0 out of 5
79% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 May 2024
I loved the breakfast. It was the best breakfast i have ever had in Japan.
Comment from Hotel Management
20 May 2024 by 東横INN一ノ関駅前 くちこみ担当, Hotel Management
先日はご宿泊頂き誠にありがとうございました。これからもより良いサービスをご提供できますよう一同精進して参ります。皆様のまたのお帰りを心よりお待ち申し上げます。
5 out of 5
by A verified traveler

Posted 10 May 2024
It was a very comfortable room and the check in process was simple.
Comment from Hotel Management
10 May 2024 by 東横INN一ノ関駅前 くちこみ担当, Hotel Management
この度はご宿泊頂き誠に有難うございます。これからもより良いサービスをご提供できますよう、従業員一同、精進して参ります。またのお越しを心よりお待ち申し上げます。
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Feb 2024 on Wotif
5 out of 5
by A verified traveler

Posted 8 Feb 2024 on Hotels
Comment from Hotel Management
9 Feb 2024 by 東横INN一ノ関駅前 くちこみ担当, Hotel Management
この度は当ホテルをご利用いただき誠にありがとうございます。また、その際のご感想をお寄せいただき重ねてお礼申しあげます。またのご利用お待ちしております。
5 out of 5
by A verified traveler from Saskatoon

Posted 28 Nov 2023
Nice budget hotel
Comment from Hotel Management
30 Nov 2023 by 東横INN一ノ関駅前 くちこみ担当, Hotel Management
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We will continue to promote better service in the future.We sincerely look forward to your next visit.
5 out of 5
by A verified traveler

Posted 26 Nov 2023
Comment from Hotel Management
17 Dec 2023 by 東横INN一ノ関駅前 くちこみ担当, Hotel Management
この度は当ホテルにご宿泊頂き誠にありがとうございます。また、多くのホテルの中から当ホテルをお選び頂き重ねて御礼申し上げます。またお近くにお越しの際は当ホテルをご利用頂きますよう、スタッフ一同心よりお待ちしております。
5 out of 5
by A verified traveler

Posted 7 Nov 2023
Lots of locals. Tourists also welcomed. Meet standard in everyway
Comment from Hotel Management
8 Nov 2023 by 東横INN一ノ関駅前 くちこみ担当, Hotel Management
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.
3 out of 5
by A verified traveler

Posted 5 Nov 2023
This hotel chain got hotels situated near JR station. Very convenient and price friendly hotel. Beds and very big from Asian standard and hence remaining floor area is limited. If you bring along standard check in luggage, it will be a challenge to open it fully.
Comment from Hotel Management
8 Nov 2023 by 東横INN一ノ関駅前 くちこみ担当, Hotel Management
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.
5 out of 5
by A verified traveler from Coquitlam

Posted 30 Oct 2023
Comment from Hotel Management
8 Nov 2023 by 東横INN一ノ関駅前 くちこみ担当, Hotel Management
この度は当ホテルへのご宿泊、誠にありがとうございました。高評価に甘んずる事なく、精進して参ります。
5 out of 5
by A verified traveler

Posted 13 Oct 2023
Comment from Hotel Management
8 Nov 2023 by 東横INN一ノ関駅前 くちこみ担当, Hotel Management
先日はご宿泊頂きありがとうございました。今回頂いたご意見をもとに、より良いサービスの向上を目指し精進して参ります。また機会がありましたらご検討していただけると幸いです。