Ratings based on 249 Verified Reviews
3.0 Room cleanliness
3.2 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2023
Good facilities but not managed well. Staff doesn't know how to respond in banner.
by A verified traveler
Posted 25 Sep 2023 on Hotels
by A verified traveler
Posted 19 Jun 2023
The way this hotel is advertised on Expedia is a 3 star stay. This hotel is a 1-1.5 stars at best. To be quite frank this hotel is outdated, dirty and the room I was assigned showed its age. The bathroom itself was enough for me to check in and check right back out. The beds seemed clean, but I had a twin and my friend was given a full size which again was advertised as 2 doubles when I booked, the front desk barely spoke to me at check in and just handed me an old key card. This hotel desperately needs a renovation from the ground up- also, the pool they advertise, NOT in commission. Do not always believe the advertised pictures.
by A verified traveler
Posted 18 Jun 2023
The property was in great disrepair. Room was very dirty including windows, bathroom (cracks, dirt, hair), broken closet doors. Outside the pool was dry and in disrepair, and even the flags flying were tattered and torn to shreds. This property needs some work to live up to its online pictures.
After seeing the room, we booked a different hotel and checked out.
by A verified traveler
Posted 6 Dec 2019
by A verified traveler from busan
Posted 14 Oct 2019
Was a great price for what we got. The outside of the building looked old but the rooms were nice
by A verified traveler
Good location only
Posted 28 Jan 2019 on HotelsThe hotel is very old and needs refurbishment and staff isnt very helpful.
Room was too hot to sleep and we end up got another room which was little bit better. But there are so many things to do around area. We went water park and spa in the hotel and went to market that there are so much things to eat..
I would go back to the spa but not the hotel... just too old and not very clean unfortunately.
Comment from Hotel Management
7 Feb 2019 by JOON, Hotel Management
Dear JinSun
Thank you for your review of the Miranda Hotel.
Your feedback will help us improve our service.
Our sincere apolgies for failing to meet your expectation, especailly for the room temperature.
It is great to be located in Icheon , some the best shopping at Lotte outlet , restaurants and bars near the hotel that Icheon has to offer.
Our spa team will greatly appreciate your words that you would re-visit the Spa-plus in future.
Front office team will also do their best to make up for old facilities and cleanness.
Safe travels and we look forward to welcoming you back again soon.
Thank you.
Director of rooms.
by A verified traveler
Friendly staff but overall not worth it.
Posted 19 Oct 2018 on HotelsThis is the third time I've stayed at this hotel, but not by choice. Unfortunately it is the only hotel in this city that is not a "love hotel". I have stayed at much nicer places for less money. The rooms are well used, with the bathroom even worse. It seems they may be trying to renovate some of the rooms but does it have to happen at 10pm? This time the shower in my room only had hot water if it was turned to full hot, otherwise it was cold, and the water pressure was terrible; a trickle at best. And avoid their breakfast buffet unless you like your eggs and bacon raw and feel like paying 22000 won for the privilege. Very disappointed in my experience here. I didn't complain to the front desk about the bathroom issue because I didn't want to be "that foreigner", thinking that maybe these conditions are what pass for acceptable here. But when I got the bill for the breakfast for 22000 won where I only had toast, that was the straw that broke this camel's back.
Comment from Hotel Management
31 Oct 2018 by JOON, Hotel Management
Dear Brendon
Thank you for your review of the Miranda Hotel
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apologies for the stay with us, especially for bathroom and breakfast.
I have investigated on what was wrong with the shower and the water pressure and two issues have been resolved respectively.
I am sorry to say that as we provide the guest with buffet for breakfast, no matter what the guest eats, the price for breakfast would be same. I, however, would discuss with the related department if we could prepare the al carte menu for breakfast such as toast.
Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Icheon.
Sincerely,
Director of rooms.
by A verified traveler from Icheon
Posted 9 Aug 2018
the rats running behind the false wall kept me awake during my stay, also the carpet was stained like a painters radio and made my shoes stick to the floor. the pillows smelled of fish making me dream that I was a fisherman on the deadliest catch. The breakfast which is included in the price of the stay doesn't actually exist, don't believe the hype. the bowling alley is used exclusively by the locals... but its an experience... at least you will have a story to tell!!
by A verified traveler
Great value for money.
Posted 3 Apr 2018 on HotelsBusiness stay - much cheaper alternative to other hotels in the area. Very good value for money.
